On-Demand Webinar

Increase Revenue and Decrease Support Costs with Customer Education

Forrester Consulting and Intellum share insights & use cases on the impact of customer education.

Discover the research behind the results.

Intellum commissioned Forrester Consulting to conduct research on the true value of a formalized customer education program. And the results were staggering!

  • 6% increase in top-line revenue
  • 7% increase in customer retention
  • 12% increase in customer satisfaction scores
  • 6% decrease in support costs
  • And top performers in the study see up to 30% improvements on top of these numbers!

Watch this on-demand session as Forrester Consulting and Intellum reveal how real clients are driving real results. And learn what you can expect from implementing a customer education initiative.

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