We created the customer education platform years ago while working with Facebook and Google to launch the successful external learning programs that are now considered the gold standard for the industry.
Today we apply that same expertise when managing the day-to-day operations of our clients' more complex learning initiatives.
From platform optimization and administration to content oversight and marketing strategy, Intellum leverages twenty years of learning technology and consulting experience to ensure that our clients are achieving the outcomes that really matter - like increasing revenue and improving customer retention.
Some of our clients refer to this as Managed Services. We prefer to think of it as Business Results Insurance.
It all starts by introducing a full-time, experienced learning professional who is fully ramped on the Intellum platform and ready to hit the ground running on day one. One part learning consultant, one part customer success manager, your dedicated platform specialist is an Intellum FTE who augments your existing team, can live with us or with you and owns day-to-day management and administration of the Intellum Platform.
The platform specialist is supported by more than one hundred award-winning learning practitioners, consultants, content experts, engagement professionals, developers, and engineers who are busy establishing the science of corporate learning across every audience an organization touches, including customers, partners, and employees.
The platform specialist engages this network of shared knowledge and best practices to develop a twelve-month plan that aligns your learning objectives with your organization’s top-level business outcomes. As your initiative grows, the individual Intellum experts assist the platform specialist in making data-driven changes and improvements to the platform and the plan to ensure that you are always ahead of the curve and hitting your stated goals.