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Building an education experience that achieves business goals and delivers meaningful value to the learner is challenging.
In this webinar, Katie Deninger - Technical Services Manager at Intellum, discussed what it takes to define a user journey and personalize how your audiences engage with your organizational education initiative.
Nick Fabiano - Project Manager, Scaled Education at Twitter also shared insight in to the expectations, challenges, and realities of completing a UX refresh of Twitter Flight School.
Here’s what we cover:
- What are the most important components of the user experience?
- How do aesthetics contribute to the success of a program?
- How do I build a UX that scales?
Building on a strong (and strategic) visual foundation, gives your education program the best opportunity to engage learners and impact the business outcomes that matter most.
Webinar resources:
- Twitter Flight School - Before and After
- The Intellum Framework
- Underscore: Architecting Content for Customer Education
Underscore is a series of monthly webinars that elevates the voices of Intellum’s greatest asset, our people. Each month, our experts will share knowledge and practical advice on essential customer education topics.
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