Accelerate
product mastery

AI-driven onboarding and adoption programs help customers realize value faster — and stay longer.

From first login to full adoption

Getting customers to sign up is one thing — getting them to use your product deeply and consistently is another. Without fast, personalized onboarding and ongoing adoption campaigns, churn risks rise and expansion opportunities shrink.

Intellum changes that. Our AI-enabled platform personalizes every onboarding step, targets adoption gaps, and measures the business impact — so every customer reaches their full potential faster.

Platform capabilities for
performance improvement

Role-Specific Onboarding

Deliver tailored onboarding flows for each customer segment.
Adjust content dynamically based on user progress and behavior.

Impact Reporting

Tie onboarding and adoption programs to KPIs like time-to-value, retention, and expansion.
Conversational analytics for faster insights are available to early adopters via Labs.

Feature Adoption Triggers

  • Identify customers not engaging with new features.
  • Launch targeted campaigns to increase awareness and usage.

Self-Service Learning Hub

  • Provide AI-powered search across all learning assets and support content.
  • Ensure customers get the right answer instantly.

Ongoing Engagement

  • Recommend learning paths based on product usage data, support tickets, or survey feedback.

Powered by
Intellum AI

Creator Agent

Available Now

Turn release notes, product guides, and training videos into structured onboarding programs in minutes.

Manager Agent

Early Access Via Labs

Assign onboarding and adoption campaigns automatically to specific audiences based on usage triggers.
Capabilities grow monthly via our modular intent framework.

Learner Agent

Early Access Via Labs

Acts as a context-aware tutor for your customers — reinforcing key workflows, answering feature questions, and recommending next steps.

Proven
at scale

Allied Universal

saved 73,000+ admin hours annually while managing compliance for 300k+ employees.

Global enterprises

cut onboarding time and increased productivity with targeted AI-driven training.

Only with Intellum

An AI-native platform that unites creation, delivery, and analytics — ensuring customers not only onboard successfully, but keep discovering value long after.