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Intellum Newsletter
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December 2024
5 Common Mistakes Creating Customer Education Videos
In this blog, we share five common mistakes when creating video content, along with tips to avoid these pitfalls.
In this blog, we share five common mistakes when creating video content, along with tips to avoid these pitfalls.
2024-12-10
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Shannon Howard
December 2024
How to Grow Your Career in Customer Education
If advancing in the field of customer education (CE) is on your list of 2025 goals, you’re not alone.
If advancing in the field of customer education (CE) is on your list of 2025 goals, you’re not alone.
2024-12-03
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Audrey Crouse
November 2024
Why Annual Reports Matter in Education Programs
Preparing an annual report can feel daunting, but it’s also one of the most valuable tools for anyone leading a customer, partner, or employee education program.
Preparing an annual report can feel daunting, but it’s also one of the most valuable tools for anyone leading a customer, partner, or employee education program.
2024-11-21
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Audrey Crouse
November 2024
How to Apply Visual Design Principles to eLearning
In today’s crowded market, designing eLearning courses that truly stand out requires more than just good content—there’s a need to connect with learners on a deeper level.
In today’s crowded market, designing eLearning courses that truly stand out requires more than just good content—there’s a need to connect with learners on a deeper level.
2024-11-14
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Audrey Crouse
November 2024
Your Guide to Using Video for Customer Education
We recently connected with Matthew Tidwell, founder of ThinkThru, to talk about all things video for customer education. Here’s what he shared.
We recently connected with Matthew Tidwell, founder of ThinkThru, to talk about all things video for customer education. Here’s what he shared.
2024-11-07
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Shannon Howard
November 2024
How to Create a Content Localization Strategy for Customer Education
Content localization is more than translating text—it’s about adapting content to resonate with different cultural norms, learning preferences, and linguistic nuances in local markets.
Content localization is more than translating text—it’s about adapting content to resonate with different cultural norms, learning preferences, and linguistic nuances in local markets.
2024-11-05
Education Strategy
Audrey Crouse
October 2024
Future-Proofing Corporate Training in a Digital-First World
This article explores the multifaceted approach needed to future-proof corporate training.
This article explores the multifaceted approach needed to future-proof corporate training.
2024-10-31
Education Strategy
Amanda Winstead
October 2024
How to Repurpose Training Content for Different User Roles
In this article, we walk through 6 steps to repurposing training content for multiple user types.
In this article, we walk through 6 steps to repurposing training content for multiple user types.
2024-10-29
Education Strategy
Content Creation
Evan Hall
October 2024
What Is Customer Learning and Why Is It Important?
Want an organic way to engage, retain, and expand client accounts? Learn what customer learning is, and get tips to implement it in your business.
Want an organic way to engage, retain, and expand client accounts? Learn what customer learning is, and get tips to implement it in your business.
2024-10-24
Education Strategy
Education-Led Growth
Allayjah Meredith
October 2024
How to Measure Education’s Impact on Product Adoption
How can you measure education's impact on adoption, renewals, and retention? Here's how Lisa Rothrauff did it.
How can you measure education's impact on adoption, renewals, and retention? Here's how Lisa Rothrauff did it.
2024-10-22
Education-Led Growth
Metrics & Measurement
Audrey Crouse
October 2024
Leveling Up: Best Practices for Gamification in Training
Interested in gamifying the learner experience? Learn the benefits of gamification in training, plus key features and examples from industry leaders.
Interested in gamifying the learner experience? Learn the benefits of gamification in training, plus key features and examples from industry leaders.
2024-10-15
Best Practices
Marketing & Engagement
Dr. Laetitia Samuel-Owusu
October 2024
18 AI Tools to Speed Up Content Creation
Artificial intelligence (AI) has become a game-changer, enabling organizations to create, deliver, and scale educational content like never before.
Artificial intelligence (AI) has become a game-changer, enabling organizations to create, deliver, and scale educational content like never before.