Increased Revenue
7.5%
8.3%
Increased Retention
21.8%
22.2%
Reduced Support Costs
Solutions -> Overview
The smartest way to educate your customers and partners
Your company excels at selling outcomes, but educating your customers and partners on how to achieve those outcomes can be challenging. The Intellum Platform is designed to overcome this challenge, delivering a proven, data-driven methodology that ensures your users achieve the results that matter most.
Why audience education matters
Misalignment = Missed growth opportunities
When companies struggle to align their customers and partners on the products and services they sell, the negative impacts are clear:
- Higher customer churn
- Underutilized products
- Missed cross-sell and upsell opportunities
- Rising support costs
- Decreased engagement
- Declining revenue
Why audience education matters
When done correctly, education solves the problem
When companies successfully align their customers and partners on the products and services they sell, the business impact is undeniable.
We partnered with Forrester Consulting to conduct the most comprehensive research on customer education to date, showing a direct link to increased revenue, performance, and retention.
Impact per educated user
Top-line business
impact
More ways Intellum can help
We help some of the largest brands and fastest-growing companies to achieve mission-critical business outcomes through customer and partner education—and we can help you do the same.
Education strategy
Content is the foundation of a successful education initiative. Our team of customer and partner education experts will help you develop a world-class content strategy focused on your business goals, from content creation to delivery and measurement.
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Dedicated platform specialists
Our platform specialists know Intellum inside out. Augment your team with full-time Intellum experts who can jump right in and manage the daily execution of your customer and partner education strategy.
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Virtual events
Virtual and hybrid events are essential for engaging your customers and partners. The Intellum Platform offers a modern, scalable alternative to traditional virtual event solutions, helping you connect with and educate your external audiences.
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Get Started
Ready to align your customers and partners on the products and services you sell?
Give your external audiences the education they need to succeed.
Get a Demo