Customer Education Benchmarks & Trends: 2024 Forrester Report

Download the Report

Intellum commissioned Forrester Consulting to conduct a study to determine the real impact of customer education.

And the data is in: 96% of customer education programs see positive ROI of their customer education programs. This highly requested report covers:

  • Trends on the growth and trajectory of customer education
  • The economic impact of customer education as a function
  • The most popular and effective methods of educating customers
  • How high-performing customer education teams think about resourcing
  • How customer education teams are leveraging AI
    Download the 2024 study, Driving Business Success Through Customer Education, and learn what top-performing customer education teams are doing to drive business growth.