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A Practical Guide to Education Metrics
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Solutions
Overview
Educate customers, partners, and employees.
For Customers
Drive retention and revenue with education.
For Partners
Turn partners into stronger brand ambassadors.
Consulting & Services
Guidance for a world-class education program.
Virtual Events
Deliver conferences and meetings in platform.
Certifications
Create and manage a world-class certification program.
Platform
Overview
One destination for live and on-demand content.
Evolve
The #1 content authoring tool in the world.
Extensions
Built-in social, chat, and gamified experiences.
Integrations
Connect to other mission-critical applications.
Resources
Blog
Thought leadership from industry experts.
Case Studies
Success stories showcasing the Intellum approach.
Research Reports
The latest research on educating customers, employees, and partners.
Events
Join our team of experts as we explore and demystify customer, partner, and employee education.
Webinar Library
On-demand webinars for customer education professionals.
Company
About Us
A consistent track record of industry innovation.
Science of Learning
We actively participate in the learning sciences.
Careers
Help us change the way the world learns.
News
Updates about our people, products, and services.
Industries
Security
Deliver onboarding & compliance at scale.
Manufacturing
Simplify reporting and streamline certifications.
Retail
Improve product knowledge and maximize sales.
Nonprofits
Expand programs and educate multiple audiences.
Application Software
Deploy personalized learning at scale.
Martech
Create & manage certifications that drive revenue.
Solutions
Overview
Educate customers, partners, and employees.
For Customers
Drive retention and revenue with education.
For Partners
Turn partners into stronger brand ambassadors.
Consulting & Services
Guidance for a world-class education program.
Virtual Events
Deliver conferences and meetings in platform.
Certifications
Create and manage a world-class certification program.
Platform
Overview
One destination for live and on-demand content.
Evolve
The #1 content authoring tool in the world.
Extensions
Built-in social, chat, and gamified experiences.
Integrations
Connect to other mission-critical applications.
Resources
Blog
Thought leadership from industry experts.
Case Studies
Success stories showcasing the Intellum approach.
Research Reports
The latest research on educating customers, employees, and partners.
Events
Join our team of experts as we explore and demystify customer, partner, and employee education.
Webinar Library
On-demand webinars for customer education professionals.
Company
About Us
A consistent track record of industry innovation.
Science of Learning
We actively participate in the learning sciences.
Careers
Help us change the way the world learns.
News
Updates about our people, products, and services.
Industries
Security
Deliver onboarding & compliance at scale.
Manufacturing
Simplify reporting and streamline certifications.
Retail
Improve product knowledge and maximize sales.
Application Software
Deploy personalized learning at scale.
Martech
Create & manage certifications that drive revenue.
Get a Demo
On-Demand Webinars
Resources for customer and partner education professionals and leaders.
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60
Min
Panel: Driving Growth Through Education
October 3, 2024
Hear lessons learned and success stories from education leaders driving measurable business growth.
60
Min
Panel: Driving Growth Through Education
October 3, 2024
Hear lessons learned and success stories from education leaders driving measurable business growth.
60
Min
How Education Drives Customer Renewal & Sentiment at Qlik
October 3, 2024
In this session, Greg Nist, Senior Director of Learning and Enablement at Qlik, will share how strategic education initiatives aligned with business goals drive product adoption, ARR growth, and partner enablement.
60
Min
How Education Drives Customer Renewal & Sentiment at Qlik
October 3, 2024
In this session, Greg Nist, Senior Director of Learning and Enablement at Qlik, will share how strategic education initiatives aligned with business goals drive product adoption, ARR growth, and partner enablement.
60
Min
Beyond the Buzz: Intellum’s AI Tools in Action
October 3, 2024
Join us for a live demonstration of Intellum’s AI capabilities, including personalized learning plans, automated learning objectives, and assessment creation.
60
Min
Beyond the Buzz: Intellum’s AI Tools in Action
October 3, 2024
Join us for a live demonstration of Intellum’s AI capabilities, including personalized learning plans, automated learning objectives, and assessment creation.
60
Min
Increasing Impact: Transforming the Customer Journey with Education
October 3, 2024
In this session, Liam Kilgallon, Director of Mews University, will discuss how to align your education programs with key business goals, prioritize your efforts for maximum impact, and ensure ongoing value throughout every stage of the customer journey.
60
Min
Increasing Impact: Transforming the Customer Journey with Education
October 3, 2024
In this session, Liam Kilgallon, Director of Mews University, will discuss how to align your education programs with key business goals, prioritize your efforts for maximum impact, and ensure ongoing value throughout every stage of the customer journey.
60
Min
Developing Mastery: Best Practices for Certifications
October 3, 2024
Learn best practices for creating impactful certification programs and get behind-the-scenes insights from the development of Intellum's Admin Certification.
60
Min
Developing Mastery: Best Practices for Certifications
October 3, 2024
Learn best practices for creating impactful certification programs and get behind-the-scenes insights from the development of Intellum's Admin Certification.
60
Min
Saving Time, Money, and Employee Turnover through Education
October 3, 2024
In this session, Brent O’Bryan, SVP of Global Training and Talent Development at Allied Universal, will unpack how blended learning has transformed their global training program and provide key takeaways for improving retention, efficiency, and optimizing cost savings.
60
Min
Saving Time, Money, and Employee Turnover through Education
October 3, 2024
In this session, Brent O’Bryan, SVP of Global Training and Talent Development at Allied Universal, will unpack how blended learning has transformed their global training program and provide key takeaways for improving retention, efficiency, and optimizing cost savings.
60
Min
A Simple Framework for Establishing Business Outcomes
October 3, 2024
In this session, you’ll learn how to identify and align on the learning initiatives that will have the biggest impact on the company's strategic goals.
60
Min
A Simple Framework for Establishing Business Outcomes
October 3, 2024
In this session, you’ll learn how to identify and align on the learning initiatives that will have the biggest impact on the company's strategic goals.
60
Min
The Future of Growth is Education-Led
October 3, 2024
Join Chip Ramsey, CEO of Intellum, for this opening session of the Education-Led Growth™ Summit.
60
Min
The Future of Growth is Education-Led
October 3, 2024
Join Chip Ramsey, CEO of Intellum, for this opening session of the Education-Led Growth™ Summit.
60
Min
How to Measure Education’s Impact on Product Adoption
September 12, 2024
In this session, you'll hear how Amplitude's education team has tied activity in their academy to product usage metrics.
60
Min
How to Measure Education’s Impact on Product Adoption
September 12, 2024
In this session, you'll hear how Amplitude's education team has tied activity in their academy to product usage metrics.
60
Min
How Meta Drives Business Outcomes Through Certifications & Training
September 12, 2024
In this session, you'll gain insights into Meta's journey, best practices, and the critical role of certifications and training in achieving business impact.
60
Min
How Meta Drives Business Outcomes Through Certifications & Training
September 12, 2024
In this session, you'll gain insights into Meta's journey, best practices, and the critical role of certifications and training in achieving business impact.
60
Min
How to Present Education Metrics to Leadership
September 12, 2024
In this session, you’ll discover the best practices for delivering your education metrics to ensure they resonate with executives and help you secure their support.
60
Min
How to Present Education Metrics to Leadership
September 12, 2024
In this session, you’ll discover the best practices for delivering your education metrics to ensure they resonate with executives and help you secure their support.
60
Min
How to Establish Business Outcomes for Education
September 12, 2024
In this session, you’ll learn how to identify and align on the learning initiatives that will have the biggest impact on the company's strategic goals.
60
Min
How to Establish Business Outcomes for Education
September 12, 2024
In this session, you’ll learn how to identify and align on the learning initiatives that will have the biggest impact on the company's strategic goals.
60
Min
Unlocking Customer Success Through Scaled Education Strategies
August 22, 2024
Join Greg Rose, CXO at Intellum, and John Ragsdale, Distinguished Researcher and VP of Technology Ecosystems, as they explore the importance of scaled motions that systematically guide customers to achieve their desired outcomes.
60
Min
Unlocking Customer Success Through Scaled Education Strategies (TSIA)
August 22, 2024
Join Greg Rose, CXO at Intellum, and John Ragsdale, Distinguished Researcher and VP of Technology Ecosystems, as they explore the importance of scaled motions that systematically guide customers to achieve their desired outcomes.
30
Min
Executive Priorities for Customer & Partner Education
August 15, 2024
In early 2024, Intellum commissioned Gatepoint Research to conduct a study on trends in customer and partner education and enablement. Here's what we uncovered.
30
Min
Executive Priorities for Customer & Partner Education
August 15, 2024
In early 2024, Intellum commissioned Gatepoint Research to conduct a study on trends in customer and partner education and enablement. Here's what we uncovered.
54
Min
The Power of Customer Education to Drive Growth
July 10, 2024
While customer retention has long been the North Star metric for customer education teams, a new objective is emerging on the scene: customer acquisition.
54
Min
The Power of Customer Education to Drive Growth
July 10, 2024
While customer retention has long been the North Star metric for customer education teams, a new objective is emerging on the scene: customer acquisition.
60
Min
Developing Rigorous AI-Assisted Assessments
June 13, 2024
In this talk, Doug Pietrzak shares how education teams can leverage AI to craft assessments to measure learning behavior.
60
Min
Developing Rigorous AI-Assisted Assessments
June 13, 2024
In this talk, Doug Pietrzak shares how education teams can leverage AI to craft assessments to measure learning behavior.
40
Min
How Accenture is Implementing AI in Education
June 13, 2024
During this webinar, Melody Moore will walk us through the process she took to pilot and prove how AI could increase productivity for the education team.
40
Min
How Accenture is Implementing AI in Education
June 13, 2024
During this webinar, Melody Moore will walk us through the process she took to pilot and prove how AI could increase productivity for the education team.
60
Min
Ushering in a Learning Revolution
June 13, 2024
This session explors how we’re bridging the gap between AI’s potential and its practical application, setting the stage for a new era in learning.
60
Min
Ushering in a Learning Revolution
June 13, 2024
This session explors how we’re bridging the gap between AI’s potential and its practical application, setting the stage for a new era in learning.
60
Min
Trust But Verify: Implementing AI in Your Practice
June 13, 2024
Recent Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months.
60
Min
Trust But Verify: Implementing AI in Your Practice
June 13, 2024
Recent Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months.
60
Min
How Customer Education Programs Drive Measurable Business Impact
May 15, 2024
John Leh, CEO and Lead Analyst at Talented Learning, and Greg Rose, Chief Experience Officer at Intellum, provide an inside look at recent research around customer education.
60
Min
How Customer Education Programs Drive Measurable Business Impact
May 15, 2024
John Leh, CEO and Lead Analyst at Talented Learning, and Greg Rose, Chief Experience Officer at Intellum, provide an inside look at recent research around customer education.
44
Min
Is Education the Next Silver Bullet for Growth?
April 11, 2024
Learn how successful companies have turned customer and partner education into a silver bullet for revenue growth.
44
Min
Is Education the Next Silver Bullet for Growth?
April 11, 2024
Learn how successful companies have turned customer and partner education into a silver bullet for revenue growth.
49
Min
6 Elements of a Great Learning Experience
March 21, 2024
A great learner experience doesn’t just engage your learners; it’s an extension of your overall brand and customer experience.
49
Min
6 Elements of a Great Learning Experience
March 21, 2024
A great learner experience doesn’t just engage your learners; it’s an extension of your overall brand and customer experience.
60
Min
Beyond Borders: Building Strong Cross-Functional Relationships in Customer Education
February 14, 2024
In this webinar, we brought together a panel of customer education professionals to share their insights on successful collaboration with cross-functional teams.
60
Min
Beyond Borders: Building Strong Cross-Functional Relationships in Customer Education
February 14, 2024
In this webinar, we brought together a panel of customer education professionals to share their insights on successful collaboration with cross-functional teams.
56
Min
How to Develop an Effective Customer Education Strategy
December 13, 2023
To move customer education from ad-hoc activities and requests to a strategic function, we have to start with a solid strategy.
56
Min
How to Develop an Effective Customer Education Strategy
December 13, 2023
To move customer education from ad-hoc activities and requests to a strategic function, we have to start with a solid strategy.
60
Min
Streamline the Creation of eLearning with Evolve
November 8, 2023
Learn how education teams are using Evolve Content Authoring to speed up and streamline the creation of eLearning content.
60
Min
Streamline the Creation of eLearning with Evolve
November 8, 2023
Learn how education teams are using Evolve Content Authoring to speed up and streamline the creation of eLearning content.
60
Min
From Learning to Earning: Monetizing Your Education Efforts
October 11, 2023
Join us for this live discussion where two former education execs will share their experiences running paid, free, and blended learning.
60
Min
From Learning to Earning: Monetizing Your Education Efforts
October 11, 2023
Join us for this live discussion where two former education execs will share their experiences running paid, free, and blended learning.
57
Min
Driving Growth and Engagement: Unleashing the Power of Marketing for Education Programs
August 17, 2023
Learn best practices for marketing your education programs from three professionals with a strong track record in education marketing.
57
Min
Driving Growth and Engagement: Unleashing the Power of Marketing for Education Programs
August 17, 2023
Learn best practices for marketing your education programs from three professionals with a strong track record in education marketing.
60
Min
Metrics to Meaning - Proving the Value of Learning Programs
July 13, 2023
Learn how customer education professionals measure and prove the value of their learning programs—including what metrics they measure and how they overcome obstacles.
60
Min
Metrics to Meaning - Proving the Value of Learning Programs
July 13, 2023
Learn how customer education professionals measure and prove the value of their learning programs—including what metrics they measure and how they overcome obstacles.
60
Min
Build For Scale & How to Reach More Learners, Faster
June 14, 2023
In this webinar, Greg Nist, Senior Director of Learning & Enablement at Talend, shared essential considerations program owners need to address when scaling their education programs.
60
Min
Build For Scale & How to Reach More Learners, Faster
June 14, 2023
In this webinar, Greg Nist, Senior Director of Learning & Enablement at Talend, shared essential considerations program owners need to address when scaling their education programs.
60
Min
Amplify Your Education Program with Gamification
May 18, 2023
In our latest webinar, Alex Barreto, Alyssa Morris, Leah Zillner, Marc Undeberg, Samantha Parsons, and Tony Watkins, discuss how it can (and should be) used to improve the learning experience in a meaningful and impactful way.
60
Min
Amplify Your Education Program with Gamification
May 18, 2023
In our latest webinar, Alex Barreto, Alyssa Morris, Leah Zillner, Marc Undeberg, Samantha Parsons, and Tony Watkins, discuss how it can (and should be) used to improve the learning experience in a meaningful and impactful way.