HomeWebinar Library
Out of the Box or Custom? How to Make Platform Decisions That Actually Move the Needle
On-Demand
Upcoming Live
Webinar
Platform Tour

Two solutions architecture pros at Intellum break down the judgment calls that separate programs built to scale from ones quietly accumulating maintenance debt and the questions to ask yourself before you customize anything.

October 15, 2026 2:00 PM
EST
Duration:
30
Minutes
By registering, you agree to receive communications from all participating presenters.

Every customization decision costs you something. The question is whether it's actually worth it.

In this session, Katie Deninger and Austin Chin draw on their years of helping organizations implement and scale learning platforms. They’ll walk through how to think about out-of-the-box versus custom—not as a technical question, but a strategic one. They’ll share helpful questions and frameworks for thinking about your goals and objectives, as well as how to determine what’s worth customizing and what’s not.

This session is built to be useful whether you're an Intellum customer, evaluating a switch, or years into your current platform. The thinking applies regardless of what system you're on.

Here's what you'll learn:

  • How to evaluate whether a customization is actually worth the long-term cost of maintaining it.
  • Where out-of-the-box functionality already offers more flexibility than most teams realize.
  • How to separate what your platform needs to do from how you originally imagined it working.

Every customization decision costs you something. The question is whether it's actually worth it.

In this session, Katie Deninger and Austin Chin draw on their years of helping organizations implement and scale learning platforms. They’ll walk through how to think about out-of-the-box versus custom—not as a technical question, but a strategic one. They’ll share helpful questions and frameworks for thinking about your goals and objectives, as well as how to determine what’s worth customizing and what’s not.

This session is built to be useful whether you're an Intellum customer, evaluating a switch, or years into your current platform. The thinking applies regardless of what system you're on.

Here's what you'll learn:

  • How to evaluate whether a customization is actually worth the long-term cost of maintaining it.
  • Where out-of-the-box functionality already offers more flexibility than most teams realize.
  • How to separate what your platform needs to do from how you originally imagined it working.
is a session within the
Amplified Virtual Summit
View Summit
Out of the Box or Custom? How to Make Platform Decisions That Actually Move the Needle
is an episode of
Explore

Speakers

Katie Deninger headshot
Katie Deninger
Director of Solutions Architecture
at
Intellum
Austin Chin headshot
Austin Chin
Manager of Technical Services
at
Intellum

Video is uploading

Register
On-Demand
Upcoming Live
Webinar
on
October 15, 2026 2:00 PM
EST
Platform Tour

About this Session

Every customization decision costs you something. The question is whether it's actually worth it.

In this session, Katie Deninger and Austin Chin draw on their years of helping organizations implement and scale learning platforms. They’ll walk through how to think about out-of-the-box versus custom—not as a technical question, but a strategic one. They’ll share helpful questions and frameworks for thinking about your goals and objectives, as well as how to determine what’s worth customizing and what’s not.

This session is built to be useful whether you're an Intellum customer, evaluating a switch, or years into your current platform. The thinking applies regardless of what system you're on.

Here's what you'll learn:

  • How to evaluate whether a customization is actually worth the long-term cost of maintaining it.
  • Where out-of-the-box functionality already offers more flexibility than most teams realize.
  • How to separate what your platform needs to do from how you originally imagined it working.

Speakers

Katie Deninger headshot
Katie Deninger
Director of Solutions Architecture
at
Intellum
Austin Chin headshot
Austin Chin
Manager of Technical Services
at
Intellum

Webinar Recap & Notes

No items found.
is a session within the
Amplified Virtual Summit
View Summit
Out of the Box or Custom? How to Make Platform Decisions That Actually Move the Needle
is an episode of
Explore the webinar series

Register for the webinar

View on-demand

2026-10-15 2:00 pm

Thank you for registering

By registering, you agree to receive communications from all participating presenters.
Explore Webinar Library
is a session within the
Amplified Virtual Summit
View Summit
No items found.
No items found.
No items found.