Metrics. They’re critical to the work we do—and sometimes so tricky to wrap our arms around.
What should we measure? How do we measure it? How do we use those metrics to prove the value of our learning programs?
There’s a lot to cover when it comes to measuring impact, and that’s what we intend to cover during the Metrics That Matter Summit.
Join us for a series of talks on metrics & measurement—from how to align learning objectives with business outcomes to how to present program performance to your leadership team.
On-Demand
Upcoming Live
Webinar
Platform Tour
How Meta Drives Business Outcomes Through Certifications & Training
In this session, you'll gain insights into Meta's journey, best practices, and the critical role of certifications and training in achieving business impact.
September 12, 2024 3:00 PM
EST
–
Duration:
60
Minutes
Video is uploading
RegisterAbout this Session
About this Session
Metrics. They’re critical to the work we do—and sometimes so tricky to wrap our arms around.
What should we measure? How do we measure it? How do we use those metrics to prove the value of our learning programs?
There’s a lot to cover when it comes to measuring impact, and that’s what we intend to cover during the Metrics That Matter Summit.
Join us for a series of talks on metrics & measurement—from how to align learning objectives with business outcomes to how to present program performance to your leadership team.
Speakers
Webinar Recap & Notes
From Blueprint to certification
Ikas Ani, Director of Learning and Certifications at Meta, explains how Facebook Blueprint, Meta's training program, became the foundation for a high-stakes, psychometrically sound certification program that separates learning resources from certifying advanced skills.
"Not everyone who gets trained has to get certified." Ikas Ani, Meta
Set the North Star up front
The program's goal was defined early: benefit clients and show the impact of education on their careers.
"We established that North Star with the team. It has to be intentional, it has to be defined upfront." Ikas Ani, Meta
Learning metrics, then business metrics
Meta started with learning metrics such as engagement, reach and customer satisfaction, then moved to business indicators like product adoption and spend quality.
Independent measurement
The team partnered with data scientists to measure education's impact and find what to improve.
"It was also important for me personally and also for my team to not grade our own homework." Ikas Ani, Meta
Keeping content current
Ikas covers tying training to business metrics with statistically significant data, using customer insight to refine the program, and planning for AI's growing role in keeping training content up to date.
"You win only when your customers win." Ikas Ani, Meta
1088118319
2024-09-12 3:00 pm
By registering, you agree to receive communications from all participating presenters.
