In today’s experience-driven economy, customer education is no longer a "nice-to-have"—it’s a critical growth driver. Companies that invest in education-led growth see increased product adoption, reduced churn, and expanded revenue opportunities.
Join Grace Sherman, Director of CX Operations at Intellum, as she breaks down the Education-Led Growth framework and shares real-world insights from companies that have successfully leveraged education to scale impact. You'll walk away with a proven, step-by-step approach to designing learning programs that drive measurable business outcomes—whether it’s increasing customer retention, accelerating onboarding, or creating new revenue streams through certification.