Streamline the Creation of eLearning with Evolve

Introduction to Underscore

The webinar kicked off with Shannon introducing the monthly series called "Underscore", aiming to gather professionals to discuss industry-relevant topics—this time focusing on streamlining e-learning content creation. Trevor from Esso detailed their content development process and highlighted how they leverage the Evolve platform to make e-learning more efficient.

E-Learning Strategy at Esso

Trevor, the Head of Product Enablement at Esso (a part of IPG Media Brands), explained how his team embodies a dual-focus strategy: simplifying product education and augmenting user experience. This involves creating a core educational foundation and layering it with advanced, scenario-based training sessions tailored for specific product interactions. Notably, Trevor remarked, "It's about helping people be successful with our products."

Embracing Technology

The technological foundation of Esso’s process includes using Jira for project management, Evolve for content creation, and the Intellum platform for delivering learning experiences. This setup allows the integration of exams directly via the Intellum platform, enhancing tracking and reporting capabilities. As Trevor highlighted, "We wanted to put people in different scenarios and challenge them beyond just memorizing a flow."

Innovating with Cloud Sync

Anderson introduced Intellum's latest update—Cloud Sync—describing it as a tool to minimize manual updates and eliminate the need for handling numerous file versions. This feature aims to integrate seamlessly both with Evolve and Intellum, simplifying the content management process. "Providing deeper, more effective collaboration between content creators and LMS admins," was emphasized as the core benefit of Cloud Sync.

Getting Real with Content Development Challenges

Trevor showcased their commitment to authenticity and adaptability by iterating on their processes to fit evolving business demands. Despite their structured approach, there's flexibility in refining content. One resonant quote was: "It's about remaining open to tweaks—you never really stop learning or improving."

Attendee Engagement with Polls

Shannon engaged participants with polls to garner insights into their tool usage, revealing that a significant portion, about 77% of attendees, already utilized Evolve in their e-learning development. Such interactions underline the relevance of tool integration and enhancements like the Cloud Sync for a wider audience.

Practical Insights and Future Prospects

The session culminated with a discussion on the seamless integration and advantages observed by Esso through participating in beta tests for Cloud Sync. Trevor noted how these integrations simply "remove the worry" associated with manual maintenance and highlight a path towards more effective and collaborative content creation processes.

Closing Thoughts

The webinar wrapped up with Shannon encouraging feedback from participants to better tailor future discussions, reinforcing the communal and iterative spirit of Underscore. A parting suggestion from Esso's Trevor offered that, "…it allows us to be more tied to the product itself," emphasizing a deep, intrinsic connection between effective training content and product success.