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Webinar Series

_Underscore

Heading

Underscore is a series of webinars that elevates the voices of Intellum’s greatest asset, our people. Each month, our experts will share knowledge and practical advice on essential customer education topics.

View Episodes
About the Series
Various social posts praising the virtual event capabilities of the Intellum Platform

Featured Speakers:

John Leh Speaker Headshot
John Leh
CEO, Lead Analyst
at
Talented Learning
Chris LoDolce Speaker Headshot
Chris LoDolce
Advisor
at
SaaS Academy Advisors
Lindsay Thibeault Speaker Headshot
Lindsay Thibeault
Customer Education Advisor
at
SaaS Academy Advisors
Shannon Howard Speaker Headshot
Shannon Howard
Senior Director of Content & Customer Marketing
at
Intellum
Vanessa Alzate Speaker Headshot
Vanessa Alzate
CEO
at
Kirkpatrick Partners
Andrew DeBell Speaker Headshot
Andrew DeBell
Sr. Learning Solutions Strategist
at
Atlassian
Dr. Anderson Campbell Speaker Headshot
Dr. Anderson Campbell
Product Marketing Director
at
Intellum
Nicole Woodward Speaker Headshot
Nicole Woodward
Senior Solution Consultant
at
Intellum
Varun Puri Speaker Headshot
Varun Puri
CEO and Co-Founder
at
Yoodli
Neel Balar Speaker Headshot
Neel Balar
Co-Founder
at
Clueso
Helen Bailey Speaker Headshot
Helen Bailey
Education Program Manager
at
Intellum
Myles Younger Speaker Headshot
Myles Younger
Chief Growth Officer
at
U of Digital

Upcoming Episodes

From Vanity Metrics to Performance Intelligence: The New Kirkpatrick Model for Measurable Results

In this session, you’ll get an inside look at the 2026 updates to the Kirkpatrick Model and learn how to apply it as a modern framework for understanding contribution, alignment, and results within real-world performance systems.

March 19, 2026
Vanessa Alzate
CEO
 at
Kirkpatrick Partners
Register

Past Episodes

60
Min
Beyond the Hype: How AI Actually Helps Scale Your Education Program
May 22, 2025
Explore practical use cases for AI in education.
60
Min
What's New at Intellum: Level Up Learning
April 24, 2025
Get a first look at Intellum’s latest product innovations.
60
Min
Scale Coaching & Training with AI Roleplays
April 17, 2025
Explore the impact of AI roleplaying on onboarding, customer success, sales enablement, and leadership development.
60
Min
Marketing Your Education Program
March 13, 2025
Learn practical approaches to marketing your education program.
60
Min
Introducing the Framework for Education-Led Growth
February 13, 2025
Learn a framework for using education to drive business growth—plus get exclusive insights into new research data.
60
Min
Break the Mold: Rethinking Social Learning with Atlassian
January 16, 2025
Join us to explore how Atlassian is reimagining education through innovative, community-led approaches.
60
Min
2025 Trends: Shaping the Future of Customer Education
December 12, 2024
Get perspective on 2025 trends and predictions in customer education from industry veterans.
60
Min
Create & Present Your Year-End Report
November 14, 2024
Join Tom Studdert, a seasoned leader in customer education, to learn how to craft an impactful year-end report that demonstrates the value of your programs and sets the stage for growth in the year ahead.
30
Min
Executive Priorities for Customer & Partner Education
August 15, 2024
In early 2024, Intellum commissioned Gatepoint Research to conduct a study on trends in customer and partner education and enablement. Here's what we uncovered.
54
Min
The Power of Customer Education to Drive Growth
July 10, 2024
While customer retention has long been the North Star metric for customer education teams, a new objective is emerging on the scene: customer acquisition.
60
Min
How Customer Education Programs Drive Measurable Business Impact
May 15, 2024
John Leh, CEO and Lead Analyst at Talented Learning, and Greg Rose, Chief Experience Officer at Intellum, provide an inside look at recent research around customer education.
44
Min
Is Education the Next Silver Bullet for Growth?
April 11, 2024
Learn how successful companies have turned customer and partner education into a silver bullet for revenue growth.
49
Min
6 Elements of a Great Learning Experience
March 21, 2024
A great learner experience doesn’t just engage your learners; it’s an extension of your overall brand and customer experience.
60
Min
Beyond Borders: Building Strong Cross-Functional Relationships in Customer Education
February 14, 2024
In this webinar, we brought together a panel of customer education professionals to share their insights on successful collaboration with cross-functional teams.
56
Min
How to Develop an Effective Customer Education Strategy
December 13, 2023
To move customer education from ad-hoc activities and requests to a strategic function, we have to start with a solid strategy.
60
Min
Streamline the Creation of eLearning with Evolve
November 8, 2023
Learn how education teams are using Evolve Content Authoring to speed up and streamline the creation of eLearning content.
60
Min
From Learning to Earning: Monetizing Your Education Efforts
October 11, 2023
Join us for this live discussion where two former education execs will share their experiences running paid, free, and blended learning.
57
Min
Driving Growth and Engagement: Unleashing the Power of Marketing for Education Programs
August 17, 2023
Learn best practices for marketing your education programs from three professionals with a strong track record in education marketing.
60
Min
Metrics to Meaning - Proving the Value of Learning Programs
July 13, 2023
Learn how customer education professionals measure and prove the value of their learning programs—including what metrics they measure and how they overcome obstacles.
60
Min
Amplify Your Education Program with Gamification
May 18, 2023
In our latest webinar, Alex Barreto, Alyssa Morris, Leah Zillner, Marc Undeberg, Samantha Parsons, and Tony Watkins, discuss how it can (and should be) used to improve the learning experience in a meaningful and impactful way.
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