Intellum Recognized As Fastest-Growing Private Company With Pacesetter Award

Big news! As of April 22nd, 2021, Intellum is the proud winner of a 2021 Pacesetter Award from the Atlanta Business Chronicle for being one of Atlanta’s Fastest-Growing Private Companies - for the third year in a row.

Each year, Atlanta Business Chronicle compiles a list of the top 100 fastest growing companies in Atlanta's metro area based on sales growth and revenue. To win this prestigious award, the companies selected must experience a two-year growth in sales of more than 50% and garner revenue between $1 and $300 million in 2020. 

Intellum was ranked 4th place in the Marketing/Marketing Automation category (because they don’t yet have a category for Customer Education, lol) and 47th on the overall list.

Our five cohorts are: 

  1. FullStory (#28 Pacesetter Awards)
  2. Sales Loft (#32 Pacesetter Awards)
  3. 11TEN Innovation (#35 Pacesetter Awards)
  4. Intellum (#47 Pacesetter Awards)
  5. CallRail (#59 Pacesetter Awards)

We are so proud to be a founding member of the Atlanta tech scene and honored to be recognized alongside other leading Atlanta-based tech brands this year. 

A Year of Growth

Intellum created the customer education platform that large brands and fast-moving companies like Google, Facebook, Amazon, Twitter, Zoom, Verizon, Mailchimp, and many others rely on to improve product utilization, customer retention, and revenue through education. 

As the leader in customer education and partner training, we had big plans for 2020 - and like every other company on the planet, we were thrown for a loop. 

"2020 started with a global pandemic and SaaS companies were being told to expect to see 60% drops in contracts and even prepare to go out of business as a result of the virus. It was a scary time. But we made some strategic decisions and ended up having one of the best performing years in our twenty-year history," said our CEO Chip Ramsey at a recent event. 

COVID-19 fundamentally altered the ways in which we communicate with and engage our employees, customers, prospects, and partners. The inability to meet in person had a tremendous impact on business and by early 2020 organizations of all shapes and sizes found themselves scrambling to take large in-person meetings and conferences online. 

The Intellum Platform has long supported in-person and virtual training sessions and educational experience like Webinars. Prior to 2020, companies were not thinking about the Intellum Platform as a destination for large virtual conferences or events the way they do today. Frankly, we weren’t either. 

But by early March it was clear that our clients needed a better solution for transitioning their events to virtual experiences. It didn’t take us long to get the first large virtual event off the ground and by June the Intellum Platform emerged as a more modern alternative to the traditional virtual event solutions (like On24 and INXPO).

Intellum ended up hosting close to 50 large virtual conferences in 2020 for companies like Zoom, Facebook, Google, Adobe, VMWare and Cornerstone. We learned a lot about how these big conferences and meetings fit into our clients’ larger customer and partner education initiatives. By delivering a solution for large virtual events, we created an even stronger, more valuable education platform for Intellum clients.

Our success with virtual events was a major contributor to an impressive year of growth and there are two shareable stats that really standout:

  • 2020 Client Retention = 100+%

We are very thankful to have strong client partnerships and proud to have helped quite a few of them grow during a very difficult business year. 

  • 2020 Headcount Growth = 60+%

Even in the midst of a global pandemic, we were able to significantly grow our amazing team of professionals who are busy solving complex educational and technical challenges for clients everyday. 


What’s Next At Intellum

Winning the 2021 Pacesetter award is certainly a highlight of the year, so far. With a solid virtual event offering under our belt, we have set our sights on a few strategic initiatives that will result in even more innovative releases from Intellum this year. 

You can hear Intellum thought leaders speak about these initiatives at several upcoming events: 

DX Summit May 27th, 2021

The ONE Thing June 2, 2021

Forrester CXNA June 7-11, 2021

Pulse Everywhere June 9-11, 2021

As the world’s first customer education platform, we know a thing or two about evolving. And as 2021 progresses we plan to do just that.