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In this blog, we share five common mistakes when creating video content, along with tips to avoid these pitfalls.

Customer, Skills & Enablement, Certification, Onboarding, Performance, Growth, Retention, Cost Reduction, Content Creation

If advancing in the field of customer education (CE) is on your list of 2025 goals, you’re not alone.

Customer, Skills & Enablement, Performance, Best Practices

Preparing an annual report can feel daunting, but it’s also one of the most valuable tools for anyone leading a customer, partner, or employee education program. 

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In today’s crowded market, designing eLearning courses that truly stand out requires more than just good content—there’s a need to connect with learners on a deeper level.

We recently connected with Matthew Tidwell, founder of ThinkThru, to talk about all things video for customer education. Here’s what he shared.

Content localization is more than translating text—it’s about adapting content to resonate with different cultural norms, learning preferences, and linguistic nuances in local markets.

This article explores the multifaceted approach needed to future-proof corporate training.

In this article, we walk through 6 steps to repurposing training content for multiple user types.

Want an organic way to engage, retain, and expand client accounts? Learn what customer learning is, and get tips to implement it in your business.

How can you measure education's impact on adoption, renewals, and retention? Here's how Lisa Rothrauff did it.

Interested in gamifying the learner experience? Learn the benefits of gamification in training, plus key features and examples from industry leaders.

Artificial intelligence (AI) has become a game-changer, enabling organizations to create, deliver, and scale educational content like never before.