Build or Buy? Why Tended Chose Intellum as a Product Partner

Tended is a multi-award winning wearable technology company on a mission to prevent workplace accidents and save lives. They specialize in developing technology and safety products for high-risk industries such as rail construction, logistics, and manufacturing. 

When Tended wanted to bring a new product to market that included a learning component, they started the discovery process to determine if it made more sense to build or buy a learning management system (LMS). 

Challenge

As the CEO of Tended, Leo Smith was tasked with the decision to either build this learning platform in-house or explore alternatives in the market.

The challenge was to find a solution that could expedite Tended’s entry into the market, provide a reliable and feature-rich product, and seamlessly integrate with their existing platform—a combination that would be hard to find. Additionally, they needed an LMS with a world-class user experience that aligned with Tended’s commitment to excellence.

Solution

After extensive research and considering various options, Tended chose to partner with Intellum. 

The decision was primarily driven by two factors: 

1. Flexibility for integrations

2. Exceptional user experience

Intellum's platform not only met Tended's requirements but also offered customization capabilities that allowed them to integrate the solution seamlessly into their existing products. This flexibility was a critical factor that set Intellum apart from other LMS providers.

The fact that Intellum was used by industry giants like Facebook and Google further solidified their decision, as it demonstrated that Intellum was a top-quality product trusted by the biggest names in the tech industry.

The implementation process was smooth, with hands-on support from Intellum to ensure a successful integration, including single sign-on (SSO) functionality and the ability to create custom areas for different clients. Intellum was the only platform that could support these requirements, demonstrating that it was not only a powerful product, but also an enterprise-level solution backed by exceptional service.

"As we provide services to traditional, non-tech industries, a simple and intuitive user experience was the highest priority for us when choosing an LMS. Our team evaluated many of the industry-leading LMSs and found that Intellum was far superior to anything else on the market, offering rich customization behind the scenes with an easy-to-use and simple interface for our end users." - Leo Smith, CEO of Tended

Results

A great user experience was paramount to Tended, as any subpar user experience would reflect poorly on Tended's brand, and they’ve been more than pleased with Intellum’s leading UX. The customization options allowed them to tailor the platform to their specific needs and make it their own.

One of the key benefits of choosing Intellum was the speed with which Tended was able to get their product to market. In just six weeks, they were up and running, including setting up SSO, customizing the look and feel of the platform, and seamlessly integrating it with their existing product.

Tended's journey with Intellum showcases how the right LMS solution can not only meet an organization's immediate needs but also position them for long-term success and growth.