LMS Resources - The Blog
Blogs & Articles
How to build the academy, run the certification and pass the security review, with the steps, formulas and templates to do it.
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2024-10-31
This article explores the multifaceted approach needed to future-proof corporate training. See what's coming and how to prepare.
Future-Proofing Corporate Training in a Digital-First World
This article explores the multifaceted approach needed to future-proof corporate training. See what's coming and how to prepare.
Program strategy
Best practices
Employee education

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2024-10-29
In this article, we walk through 6 steps to repurposing training content for multiple user types. Get the step-by-step guidance.
How to Repurpose Training Content for Different User Roles
In this article, we walk through 6 steps to repurposing training content for multiple user types. Get the step-by-step guidance.
Instructional design
Best practices

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2024-10-24
Want an organic way to engage, retain, and expand client accounts? Learn what customer learning is, and get tips to implement it in your business.
What Is Customer Learning and Why Is It Important?
Want an organic way to engage, retain, and expand client accounts? Learn what customer learning is, and get tips to implement it in your business.
Program strategy
Best practices
Customer education

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2024-10-22
How can you measure education's impact on adoption, renewals, and retention? Here's how Lisa Rothrauff did it. Get the step-by-step guidance.
How to Measure Education’s Impact on Product Adoption
How can you measure education's impact on adoption, renewals, and retention? Here's how Lisa Rothrauff did it. Get the step-by-step guidance.
Customers, Certification, Skills & Enablement, Onboarding, Cost Reduction, Growth, Performance, Retention, Education-Led Growth, Metrics & Measurement
Onboarding and adoption
Customer stories
Customer education

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2024-10-15
Interested in gamifying the learner experience? Learn the benefits of gamification in training, plus key features and examples from industry leaders.
Leveling Up: Best Practices for Gamification in Training
Interested in gamifying the learner experience? Learn the benefits of gamification in training, plus key features and examples from industry leaders.
Customers, Employees, Skills & Enablement, Compliance, Certification, Onboarding, Cost Reduction, Growth, Performance, Retention, Best Practices, Marketing & Engagement
Learner engagement
Best practices

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2024-10-08
Missed the Education-Led Growth Summit? We’ve compiled takeaways from each session for you. See the examples and takeaways.
Top 10 Takeaways From the Education-Led Growth Summit
Missed the Education-Led Growth Summit? We’ve compiled takeaways from each session for you. See the examples and takeaways.
Customers, Employees, Skills & Enablement, Compliance, Certification, Onboarding, Cost Reduction, Growth, Performance, Retention, Education Strategy, Metrics & Measurement, Education-Led Growth, Best Practices
Program strategy
Research and trends

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2024-09-24
Communicating education's value to leadership secures support and drives strategy. Learn how to present education metrics so executives act on them.
How to Present Education Metrics to Leadership
Communicating education's value to leadership secures support and drives strategy. Learn how to present education metrics so executives act on them.
Customers, Employees, Partners, Skills & Enablement, Certification, Onboarding, Cost Reduction, Growth, Performance, Retention, Metrics & Measurement, Education-Led Growth
Measuring impact
Best practices

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2024-09-19
Employee training and development builds skills for today’s role and the next one. Learn the difference, the benefits, five types, and a real example.
Best Practices for Employee Training and Development
Employee training and development builds skills for today’s role and the next one. Learn the difference, the benefits, five types, and a real example.
Customers, Employees, Skills & Enablement, Onboarding, Cost Reduction, Growth, Performance, Retention, Best Practices
Program strategy
Best practices
Employee education

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2024-09-17
Tie learning to measurable business outcomes to win funding and credibility. Here's how to align programs with what leadership values.
Align Learning Programs with Business Outcomes
Tie learning to measurable business outcomes to win funding and credibility. Here's how to align programs with what leadership values.
Customers, Partners, Employees, Certification, Compliance, Onboarding, Skills & Enablement, Retention, Cost Reduction, Growth, Performance, Best Practices
Program strategy
Best practices

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2024-09-12
Learn what in-app training is, where it fits into the customer education content mix, and how to get started in this blog.
What Is In-App Training? Guide for Customer Education
Learn what in-app training is, where it fits into the customer education content mix, and how to get started in this blog.
Onboarding and adoption
Best practices
Customer education

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2024-09-10
Education is no longer a supplementary service, it’s a strategic power play that supports the bottom line. Get the details and next steps.
Scaling Customer Success through Education (TSIA recap)
Education is no longer a supplementary service, it’s a strategic power play that supports the bottom line. Get the details and next steps.
Customers, Skills & Enablement, Certification, Performance, Cost Reduction, Growth, Retention, Education-Led Growth, Education Strategy
Onboarding and adoption
Research and trends
Customer education

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2024-09-05
Personalize corporate training at scale by putting AI to work on learner paths, recommendations, and content. Explore the keys to impactful AI-driven learning.
Leveraging AI for Personalized Learning in Corporate Training Programs
Personalize corporate training at scale by putting AI to work on learner paths, recommendations, and content. Explore the keys to impactful AI-driven learning.
AI in learning
Best practices
Employee education

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2024-09-03
Measuring outcomes that truly matter separates strategic education teams from busy ones. Start the Measure What Matters series and sharpen your reporting.
Measure What Matters
Measuring outcomes that truly matter separates strategic education teams from busy ones. Start the Measure What Matters series and sharpen your reporting.
Measuring impact
Best practices

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2024-08-29
A SaaS LMS is a cloud learning platform the vendor hosts. Compare SaaS, self-hosted, and open source, and see whether your learning data can leave it.
What Is a SaaS LMS? Benefits, Tradeoffs, and How to Choose
A SaaS LMS is a cloud learning platform the vendor hosts. Compare SaaS, self-hosted, and open source, and see whether your learning data can leave it.
LMS selection and migration
Best practices

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2024-08-27
Learn what an Education Qualified Lead (EQL) is and how you can use them for your customer education program. Get the framework inside.
What's an Education Qualified Lead (EQL)?
Learn what an Education Qualified Lead (EQL) is and how you can use them for your customer education program. Get the framework inside.
Customers, Skills & Enablement, Certification, Growth, Education-Led Growth, Education Strategy
Measuring impact
Best practices
Customer education

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2024-08-22
Customer education isn't just for retention; it's a marketing and sales asset too. Explore five uses, from lead generation to deal acceleration, with examples.
5 Uses of Customer Education for Marketing and Sales
Customer education isn't just for retention; it's a marketing and sales asset too. Explore five uses, from lead generation to deal acceleration, with examples.
Customers, Certification, Skills & Enablement, Onboarding, Cost Reduction, Growth, Performance, Retention, Education-Led Growth
Program strategy
Best practices
Customer education

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2024-08-20
Worried about quality, security, or skills? Tackle the top obstacles to AI adoption in education teams with practical workarounds. See how to get started now.
Overcoming The Top Obstacles to AI Adoption
Worried about quality, security, or skills? Tackle the top obstacles to AI adoption in education teams with practical workarounds. See how to get started now.
Customers, Certification, Skills & Enablement, Onboarding, Cost Reduction, Growth, Performance, Retention, Learning Science, AI in Education
AI in learning
Best practices

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2024-08-15
Looking to prove the ROI of customer training? Use these customer education statistics to advocate for your education program and expand your training efforts.
Customer Education Statistics: Why Customer Training Matters
Looking to prove the ROI of customer training? Use these customer education statistics to advocate for your education program and expand your training efforts.
Measuring impact
Research and trends
Customer education

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2024-08-13
Put AI to work across your education programs with four practical applications, from content creation to personalization. See where to apply AI first.
AI as the Cornerstone of a Learning Revolution
Put AI to work across your education programs with four practical applications, from content creation to personalization. See where to apply AI first.
Customers, Employees, Partners, Certification, Compliance, Skills & Enablement, Onboarding, Cost Reduction, Growth, Performance, Retention, AI in Education
AI in learning
Best practices

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2024-08-09
Wondering whether a headless LMS fits your education strategy? Weigh the flexibility benefits against the build cost and complexity. Compare before you commit.
Should You Buy a Headless LMS?
Wondering whether a headless LMS fits your education strategy? Weigh the flexibility benefits against the build cost and complexity. Compare before you commit.
LMS selection and migration
Best practices

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2024-08-06
Learn 10 best practices for promoting customer education internally, from customer education practitioners. See the examples and takeaways.
10 Tips for Promoting Education Internally, From Customer Education Professionals
Learn 10 best practices for promoting customer education internally, from customer education practitioners. See the examples and takeaways.
Customers, Certification, Skills & Enablement, Onboarding, Cost Reduction, Growth, Performance, Retention, Marketing & Engagement
Learner engagement
Best practices
Customer education

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2024-08-01
If you’re just getting started on your AI journey, here are six practical applications we've learned from experts. Get the details and next steps.
Practical Applications for AI in Education
If you’re just getting started on your AI journey, here are six practical applications we've learned from experts. Get the details and next steps.
Customers, Certification, Skills & Enablement, Onboarding, Cost Reduction, Growth, Performance, Retention, AI in Education
AI in learning
Best practices
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2024-07-30
Your education remit may not include revenue metrics yet, but it can. Learn how customer education supports acquisition and expansion, with proof points.
How Customer Education Supports Acquisition and Expansion
Your education remit may not include revenue metrics yet, but it can. Learn how customer education supports acquisition and expansion, with proof points.
Program strategy
Best practices
Customer education

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2024-07-16
Not investing in employee training? You're making a costly mistake. Here's how neglecting employee training negatively impacts your business.
The Costs of Neglecting Employee Training
Not investing in employee training? You're making a costly mistake. Here's how neglecting employee training negatively impacts your business.
Program strategy
Best practices
Employee education