LMS Resources - The Blog

Deepen your customer education expertise by following 26 thought leaders sharing invaluable insights and experience. Browse the full list and grow your feed.

A Forrester study revealed practical shortcomings in current customer education efforts. Review the top challenges and the practical approaches that overcome them.

Learn on-the-go and get insights from other customer education professionals with these podcast recommendations. Browse the full list.

Learn practical tips for creating the best possible help videos for your product from Videate and Intellum.

What makes up a great learner experience? It's not just one thing, but rather a combination of elements. Learn how to apply it.

Looking to provide better learning experiences for your learners, even as your program scales? Do so by employing these personalized learning strategies.

Looking to improve your customer education program or show return on investment? Here are six powerful customer education metrics (and tips to track them).

In this blog, we’ve pulled together some of the most recommended AI tools and technologies to support education professionals in content creation and development.

Ground your customer education program in learning science, from cognitive load to spaced repetition, so content actually changes behavior. See the principles.

Struggling to serve up the right customer education at the right time? Learn how to personalize your client education by building effective learner personas.

Personalized learning improves employee outcomes. Explore how to use data analytics to personalize employee development at scale. Apply the approach to your program.

Cross-functional relationships are critical to the success of customer education programs. See the examples and takeaways.

Accessible eLearning is a best practice that has become mandatory for any leading education program. Ensure equity with these accessible eLearning tips.

Learn how to measure partner training ROI from two partner education and training leaders. Get the step-by-step guidance.

Building out your customer education program and want inspiration? From Gusto to Reddit, here are 11 customer education program examples to learn from.

Charged to do more with less on your customer education team? Get real-world, practical examples of how other teams are increasing efficiency in this blog.

Looking to improve your partner education efforts? Learn the benefits of using a partner training LMS, plus key features to look out for when purchasing an LMS.

Customer success priorities are shifting, and education teams should align with them. Pull two key takeaways from the CS Trends Report into your program plan.

How do you create an effective customer education strategy? Walk through building the strategy and winning internal buy-in, with templates to start from.

Customer education leaders share their perspectives on what 2024 will bring for education teams, from AI to strategy shifts. Hear their five predictions.

Decipher the key program metrics that reveal what's working in your learning programs, then act on them. Learn a data-driven approach to program optimization.

Partners are busy, so motivation matters. Apply four simple methods to get partners to engage with and complete your training. See what moves the needle.

SaaS customer training teaches customers how to use your product to reach their immediate and long-term goals. Here’s how to do it effectively and at scale.

Find tips and best practices for a successful LMS migration, plus expert advice on how your team can support an efficient pre-migration process.