LMS Resources - The Blog

Blogs & Articles

How to build the academy, run the certification and pass the security review, with the steps, formulas and templates to do it.

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2024-07-11
Gatepoint Research asked executives which education capabilities matter most for customers and partners. Review the top-ranked capabilities and benchmark yours.
Top Education Capabilities, According to Executives
Gatepoint Research asked executives which education capabilities matter most for customers and partners. Review the top-ranked capabilities and benchmark yours.
Dr. Michelle Ellis
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July 2024
Program strategy
Research and trends
Customer education
Partner education
No items found.
2024-07-09
LMS analytics turn learner activity into decisions: completion, assessment, engagement, and time on content by learner, course, or group, tied to ROI.
LMS Analytics and Reporting: What to Track and How to Use It
LMS analytics turn learner activity into decisions: completion, assessment, engagement, and time on content by learner, course, or group, tied to ROI.
Allayjah Meredith
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July 2024
Measuring impact
Best practices
No items found.
2024-06-25
Choosing between an LMS vs LXP vs CMS? Learn the key benefits and downsides of each, so you can find the right solution for your company’s education needs.
LMS vs LXP vs CMS: Which Is Right For You?
Choosing between an LMS vs LXP vs CMS? Learn the key benefits and downsides of each, so you can find the right solution for your company’s education needs.
Dave Sliwinski
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June 2024
LMS selection and migration
Best practices
No items found.
2024-06-20
Providing customers with self-serve resources is a high priority for customer success and customer education leaders alike. Get the practical steps.
Boost Customer Success with Self-Serve Education
Providing customers with self-serve resources is a high priority for customer success and customer education leaders alike. Get the practical steps.
Shannon Howard
|
June 2024
Onboarding and adoption
Best practices
Customer education
No items found.
2024-06-18
Looking to make a convincing customer education business case? Follow these tried-and-proven suggestions to make the perfect pitch for your education program.
How to Make a Customer Education Business Case
Looking to make a convincing customer education business case? Follow these tried-and-proven suggestions to make the perfect pitch for your education program.
Dr. Anderson Campbell
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June 2024
Measuring impact
Best practices
Customer education
No items found.
2024-06-13
Clueso co-founder Neel Balar shares how AI can speed up help center content creation, with practical tips for education teams. Apply the techniques today.
How to Use AI to Speed Up Help Center Content Creation
Clueso co-founder Neel Balar shares how AI can speed up help center content creation, with practical tips for education teams. Apply the techniques today.
Shannon Howard
|
June 2024
AI in learning
Best practices
Customer education
No items found.
2024-06-11
Investing in employee development pays off in retention, talent attraction, and performance. Explore why it matters and how to build a program that delivers.
Employee Development: What It Is and How to Build a Program
Investing in employee development pays off in retention, talent attraction, and performance. Explore why it matters and how to build a program that delivers.
Carla Yudhishthu
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June 2024
Program strategy
Best practices
Employee education
No items found.
2024-06-06
Want to establish or expand your employee training program? Use these employee training statistics to make a business case for learning and development.
Employee Training Statistics: The Value of Good Training
Want to establish or expand your employee training program? Use these employee training statistics to make a business case for learning and development.
Dr. Laetitia Samuel-Owusu
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June 2024
Measuring impact
Research and trends
Employee education
No items found.
2024-06-04
2024 research found high-success and low-success organizations both use content vendors, but differently. See what the successful teams do with their vendors.
The Keys to Successful Education Content Vendor Partnerships
2024 research found high-success and low-success organizations both use content vendors, but differently. See what the successful teams do with their vendors.
Shannon Howard
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June 2024
Instructional design
Research and trends
No items found.
2024-05-30
Nineteen influential L&D voices to follow on LinkedIn. Stay ahead of the curve in learning and development.
18 People to Follow in L&D on LinkedIn in 2024
Nineteen influential L&D voices to follow on LinkedIn. Stay ahead of the curve in learning and development.
Customers, Employees, Partners, Compliance, Onboarding, Performance, Retention, Best Practices
Shannon Howard
|
May 2024
Program strategy
Best practices
Employee education
No items found.
2024-05-28
Forrester research confirms how customer education teams actually use AI, and where adoption is heading next. Dig into the findings and benchmark your team.
What Research Reveals About AI in Customer Education
Forrester research confirms how customer education teams actually use AI, and where adoption is heading next. Dig into the findings and benchmark your team.
Dr. Anderson Campbell
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May 2024
AI in learning
Research and trends
Customer education
No items found.
2024-05-23
Looking to adopt an LMS? Learn the benefits of a learning management system, and get tips to help make the business case for an LMS at your organization.
Benefits of a Learning Management System (LMS)
Looking to adopt an LMS? Learn the benefits of a learning management system, and get tips to help make the business case for an LMS at your organization.
Dave Sliwinski
|
May 2024
LMS selection and migration
Best practices
No items found.
2024-05-21
Here are several best practices to increase engagement and participation in a virtual learning environment. See the examples and takeaways.
Best Practices for Virtual Facilitation
Here are several best practices to increase engagement and participation in a virtual learning environment. See the examples and takeaways.
Jordan Hopkins, MEd
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May 2024
Learner engagement
Best practices
No items found.
2024-05-16
What does it take to run a high-performing customer education program? A recent study of 300 customer education decision makers sheds light on best practices.
5 Data-Driven Recommendations for a High-Performing Customer Education Program
What does it take to run a high-performing customer education program? A recent study of 300 customer education decision makers sheds light on best practices.
Dr. Michelle Ellis
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May 2024
Program strategy
Research and trends
Customer education
No items found.
2024-05-14
In early 2024, Intellum commissioned Forrester to conduct a study of 300 customer education decision makers (director-level and above). Dig into the numbers.
Top Findings on the Business Impact of Customer Education
In early 2024, Intellum commissioned Forrester to conduct a study of 300 customer education decision makers (director-level and above). Dig into the numbers.
Greg Rose
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May 2024
Measuring impact
Research and trends
Customer education
No items found.
2024-05-09
Want to scale your business effectively? Learn why channel partner training is so important, and get tips to create an education program that helps you grow.
Channel Partner Training for Growing Your Business
Want to scale your business effectively? Learn why channel partner training is so important, and get tips to create an education program that helps you grow.
Brian Timberlake
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May 2024
Program strategy
Best practices
Partner education
No items found.
2024-04-30
Get my top 5 takeaways from the 2024 Customer Education Management Association conference. See the examples and takeaways.
5 Takeaways from CEdMA's Customer Education Conference
Get my top 5 takeaways from the 2024 Customer Education Management Association conference. See the examples and takeaways.
Shannon Howard
|
April 2024
Program strategy
Research and trends
Customer education
No items found.
2024-04-23
AI does more for customer education than one-off fixes. Four strategic use cases you can put to work now.
4 Strategic Uses of AI for Customer Education
AI does more for customer education than one-off fixes. Four strategic use cases you can put to work now.
Shannon Howard
|
April 2024
AI in learning
Best practices
Customer education
No items found.
2024-04-18
Looking to adopt a new learning management system (LMS), but not sure where to start? Learn what LMS requirements to consider before you choose to buy.
How to Determine Your LMS Requirements
Looking to adopt a new learning management system (LMS), but not sure where to start? Learn what LMS requirements to consider before you choose to buy.
Dave Sliwinski
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April 2024
LMS selection and migration
Best practices
No items found.
2024-04-16
There needs to be as little friction when getting people to sign up for your online academy. See the examples and takeaways.
4 Ways to Increase Learner Acquisition
There needs to be as little friction when getting people to sign up for your online academy. See the examples and takeaways.
Dr. Anderson Campbell
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April 2024
Learner engagement
Best practices
No items found.
2024-04-11
Employee enablement is the secret to any high-performing organization. Learn why employee enablement is so critical, and get tips to measure and improve it.
Why Employee Enablement is Critical to Company Success
Employee enablement is the secret to any high-performing organization. Learn why employee enablement is so critical, and get tips to measure and improve it.
Geri Morgan
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April 2024
Program strategy
Best practices
Employee education
No items found.
2024-04-04
A Forrester study exposed where customer education falls short. Here are the top challenges and the approaches that overcome them.
Practical Approaches to Overcome Customer Education Challenges
A Forrester study exposed where customer education falls short. Here are the top challenges and the approaches that overcome them.
Dr. Michelle Ellis
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April 2024
Program strategy
Research and trends
Customer education
No items found.
2024-04-02
Learn on-the-go and get insights from other customer education professionals with these podcast recommendations. Browse the full list.
5 Customer Education Podcasts Worth Subscribing To
Learn on-the-go and get insights from other customer education professionals with these podcast recommendations. Browse the full list.
Shannon Howard
|
April 2024
Program strategy
Best practices
Customer education
No items found.
2024-03-28
Learn practical tips for creating the best possible help videos for your product from Videate and Intellum.
The Anatomy of a Great Help Video
Learn practical tips for creating the best possible help videos for your product from Videate and Intellum.
Shannon Howard
|
March 2024
Instructional design
Best practices