LMS Resources - The Blog
Blogs & Articles
How to build the academy, run the certification and pass the security review, with the steps, formulas and templates to do it.
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2024-03-26
What makes up a great learner experience? It's not just one thing, but rather a combination of elements. Learn how to apply it.
6 Elements of a Great Learner Experience
What makes up a great learner experience? It's not just one thing, but rather a combination of elements. Learn how to apply it.
Instructional design
Best practices
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2024-03-20
Looking to provide better learning experiences for your learners, even as your program scales? Do so by employing these personalized learning strategies.
How to Build a Personalized Learning Program
Looking to provide better learning experiences for your learners, even as your program scales? Do so by employing these personalized learning strategies.
Instructional design
Best practices

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2024-03-12
Looking to improve your customer education program or show return on investment? Here are six powerful customer education metrics (and tips to track them).
Customer Education Metrics to Measure
Looking to improve your customer education program or show return on investment? Here are six powerful customer education metrics (and tips to track them).
Measuring impact
Best practices
Customer education

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2024-03-07
Sixteen AI tools to help education teams create and develop content faster. Here's what each does and when to reach for it.
16 AI Tools for Education Content Creation
Sixteen AI tools to help education teams create and develop content faster. Here's what each does and when to reach for it.
AI in learning
Best practices

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2024-03-05
Ground your customer education program in learning science, from cognitive load to spaced repetition, so content actually changes behavior. See the principles.
Build Your Customer Education Program with Learning Science
Ground your customer education program in learning science, from cognitive load to spaced repetition, so content actually changes behavior. See the principles.
Instructional design
Best practices
Customer education

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2024-02-26
Struggling to serve up the right customer education at the right time? Learn how to personalize your client education by building effective learner personas.
How to Develop Learner Personas for Customer Education
Struggling to serve up the right customer education at the right time? Learn how to personalize your client education by building effective learner personas.
Program strategy
Best practices
Customer education

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2024-02-22
Personalized learning lifts employee outcomes. Here's how to use analytics to personalize development at scale.
Leveraging Analytics to Personalize Employee Development
Personalized learning lifts employee outcomes. Here's how to use analytics to personalize development at scale.
Instructional design
Best practices
Employee education

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2024-02-21
Cross-functional relationships are critical to the success of customer education programs. See the examples and takeaways.
5 Ways to Improve Cross-Functional Collaboration
Cross-functional relationships are critical to the success of customer education programs. See the examples and takeaways.
Program strategy
Best practices
Customer education

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2024-02-12
Accessible eLearning is a best practice that has become mandatory for any leading education program. Ensure equity with these accessible eLearning tips.
5 Best Practices for Creating Accessible eLearning Content
Accessible eLearning is a best practice that has become mandatory for any leading education program. Ensure equity with these accessible eLearning tips.
Instructional design
Best practices

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2024-02-06
Learn how to measure partner training ROI from two partner education and training leaders. Get the step-by-step guidance.
How to Measure Partner Training ROI
Learn how to measure partner training ROI from two partner education and training leaders. Get the step-by-step guidance.
Measuring impact
Best practices
Partner education

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2024-01-25
Building out your customer education program and want inspiration? From Gusto to Reddit, here are 11 customer education program examples to learn from.
11 Customer Education Program Examples For Inspiration
Building out your customer education program and want inspiration? From Gusto to Reddit, here are 11 customer education program examples to learn from.
Program strategy
Best practices
Customer education

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2024-01-19
Charged to do more with less on your customer education team? Get real-world, practical examples of how other teams are increasing efficiency in this blog.
18 Practical Ways to Increase Efficiency on Your Customer Education Team
Charged to do more with less on your customer education team? Get real-world, practical examples of how other teams are increasing efficiency in this blog.
Program strategy
Best practices
Customer education

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2024-01-16
A partner training LMS trains channel partners, resellers, and distributors on one branded platform. The features to check before buying and why.
What to Look for in a Partner Training LMS
A partner training LMS trains channel partners, resellers, and distributors on one branded platform. The features to check before buying and why.
LMS selection and migration
Best practices
Partner education

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2024-01-05
Customer success priorities are shifting, and education teams should align with them. Pull two key takeaways from the CS Trends Report into your program plan.
Educate to Elevate: Aligning Customer Education with 2024 Customer Success Priorities
Customer success priorities are shifting, and education teams should align with them. Pull two key takeaways from the CS Trends Report into your program plan.
Onboarding and adoption
Research and trends
Customer education

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2023-12-26
How do you create an effective customer education strategy? Walk through building the strategy and winning internal buy-in, with templates to start from.
How to Develop a Successful Customer Education Strategy
How do you create an effective customer education strategy? Walk through building the strategy and winning internal buy-in, with templates to start from.
Program strategy
Best practices
Customer education

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2023-12-07
Customer education leaders share their perspectives on what 2024 will bring for education teams, from AI to strategy shifts. Hear their five predictions.
5 Customer Education Trends & Predictions for 2024
Customer education leaders share their perspectives on what 2024 will bring for education teams, from AI to strategy shifts. Hear their five predictions.
Program strategy
Research and trends
Customer education

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2023-12-06
Decipher the key program metrics that reveal what's working in your learning programs, then act on them. Learn a data-driven approach to program optimization.
Data-Driven Optimization: Deciphering Key Program Metrics
Decipher the key program metrics that reveal what's working in your learning programs, then act on them. Learn a data-driven approach to program optimization.
Measuring impact
Best practices

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2023-11-30
Partners are busy, so motivation matters. Apply four simple methods to get partners to engage with and complete your training. See what moves the needle.
4 Simple Methods to Motivate Partners to Learn
Partners are busy, so motivation matters. Apply four simple methods to get partners to engage with and complete your training. See what moves the needle.
Learner engagement
Best practices
Partner education

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2023-11-28
SaaS customer training teaches customers how to use your product to reach their immediate and long-term goals. Here’s how to do it effectively and at scale.
How to Do SaaS Customer Training Without Losing Your Mind
SaaS customer training teaches customers how to use your product to reach their immediate and long-term goals. Here’s how to do it effectively and at scale.
Onboarding and adoption
Best practices
Customer education

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2023-11-21
An LMS migration moves your content, users and enrollments to a new platform. Get the checklist, timeline, vendor questions and who does what.
Your Guide to a Successful LMS Migration
An LMS migration moves your content, users and enrollments to a new platform. Get the checklist, timeline, vendor questions and who does what.
LMS selection and migration
Best practices

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2023-11-16
A culture of continuous learning in the workplace can offer any organization meaningful benefits. Learn how to apply it.
Fostering a Culture of Continuous Learning in the Workplace
A culture of continuous learning in the workplace can offer any organization meaningful benefits. Learn how to apply it.
Program strategy
Best practices
Employee education

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2023-11-14
We dug into the data and discovered five different social learning approaches that are proven to be successful for corporate learning.
How Social Learning Improves Knowledge Retention—and How to Apply It
We dug into the data and discovered five different social learning approaches that are proven to be successful for corporate learning.
Instructional design
Best practices
Employee education

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2023-11-07
Customer onboarding shows customers how to quickly benefit from your product or service. Learn the role education plays in onboarding plus best practices.
The Ultimate Guide to Customer Onboarding
Customer onboarding shows customers how to quickly benefit from your product or service. Learn the role education plays in onboarding plus best practices.
Onboarding and adoption
Best practices
Customer education

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2023-11-02
Search engine optimization (SEO) can be a great way to market your public-facing customer education program. See the examples and takeaways.
SEO for Customer Education: 7 Best Practices You Need to Know
Search engine optimization (SEO) can be a great way to market your public-facing customer education program. See the examples and takeaways.
Learner engagement
Best practices
Customer education