LMS Resources - The Blog

In this guide, we share the most effective strategies for customer education marketing, along with examples from real customer education programs.

Remote-first work is forcing customer and employee education to evolve. Dr. Michelle Ellis digs into the research on moving education to the virtual space.

Looking to be inspired, or to inspire your Learning and Development team? Here’s a collection of 30 L&D quotes that are sure to lift your spirits.

What are the best books on customer education? Get top customer education book recommendations in this article. Browse the full list.

Need to scale your team's efforts? A modular content strategy for learning content development can help. See what to do first.

Not only is there an employee skills gap due to layoffs and quits, there’s a candidate skills gap and a customer skills gap, too. Close gaps with training.

Partner education helps companies close skills gaps and arm partners with the skills and confidence they need to successfully drive more revenue.

Research shows customer education becomes a growth driver when aligned with brand marketing touchpoints. Learn how to make the connection in your program.

Quantify customer training ROI with five practical metrics, including comparing trained versus untrained customer outcomes. Learn what to measure and why.

Employee education helps companies close employee skills gaps so that workers have the skills and confidence they need to succeed on the job. Learn more.

Modalities are the delivery formats behind every learning experience. Understand what learning modalities are and how to choose the right mix for your audience.

Learn five key principles Intellum used when refreshing Twitter Flight School. Apply these tips to avoid a disjointed and clunky environment for your learners.

Discover three steps to mapping your customer journey so you can identify what's negatively impacting the customer experience and solve for churn.

Looking to grow your skills as a workplace learning professional? Here are 20 free or low-cost resources to help you excel in your role.

Intellum’s new-and-improved gamification feature will help you to improve learner engagement, decrease your abandonment rate, and more.

Introduce gamification into your learning in five steps: establish goals, identify learner behaviors, profile users, and more. Start with step one today.

Learn how to use gamification to increase learner engagement and improve skill retention in this informative blog. Get the step-by-step guidance.

Gusto paired impact laddering with Intellum Insights to prove its learning experiences drive real business outcomes. Go inside part 6 of the academy series.

Your education program might have great completion rates and still not be working. Here's how to measure whether it's actually driving business outcomes.

Gusto generated buzz and launched its transformational academy with a bang. Go inside part 5 of the Making of Gusto Academy series for the launch playbook.

Gusto made traditionally dry content exciting by leveraging community and social learning inside its academy. Go inside part 4 of the Gusto Academy series.

How Gusto built the team and tech stack behind a world-class learning destination. Steal the playbook for your own academy.

Jaclyn and The Gusto Academy team share how they crafted content that went beyond traditional instructional design principles. Read the guide.

Jaclyn Anku, Head of Community & Education at Gusto, shares how she created an impactful customer education initiative. Get the details and next steps.