LMS Resources - The Blog
Blogs & Articles
Stay ahead with the Intellum blog—insights, trends, and best practices on LMS technology, training, and enterprise learning.
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Metrics & Measurement
Education-Led Growth
2023-04-21
Your education program might have great completion rates and still not be working. Here's how to measure whether it's actually driving business outcomes.
Learning Efficacy vs. Effectiveness: What Education Leaders Need to Know
Your education program might have great completion rates and still not be working. Here's how to measure whether it's actually driving business outcomes.
Best Practices
2023-04-20
Gusto generated buzz and launched its transformational academy with a bang. Go inside part 5 of the Making of Gusto Academy series for the launch playbook.
The Making of Gusto Academy Part 5: The Launch
Gusto generated buzz and launched its transformational academy with a bang. Go inside part 5 of the Making of Gusto Academy series for the launch playbook.
Marketing & Engagement
Education Strategy
2023-04-12
Gusto made traditionally dry content exciting by leveraging community and social learning inside its academy. Go inside part 4 of the Gusto Academy series.
The Making of Gusto Academy Part 4: Elevating eLearning Through Connection and Community
Gusto made traditionally dry content exciting by leveraging community and social learning inside its academy. Go inside part 4 of the Gusto Academy series.
Best Practices
LMS
2023-04-04
Learn how Gusto assembled the dream team and made sure they had the perfect tech to facilitate a world-class learning destination. Steal the playbook for your team.
The Making of Gusto Academy Part 3: Building Your Tech + Team
Learn how Gusto assembled the dream team and made sure they had the perfect tech to facilitate a world-class learning destination. Steal the playbook for your team.
Content Creation
2023-03-27
Jaclyn and The Gusto Academy team share how they crafted content that went beyond traditional instructional design principles. Read the guide.
The Making of Gusto Academy Part 2: Crafting Your Content
Jaclyn and The Gusto Academy team share how they crafted content that went beyond traditional instructional design principles. Read the guide.
Education Strategy
2023-03-22
Jaclyn Anku, Head of Community & Education at Gusto, shares how she created an impactful customer education initiative. Get the details and next steps.
The Making of Gusto Academy Part 1: The Vision
Jaclyn Anku, Head of Community & Education at Gusto, shares how she created an impactful customer education initiative. Get the details and next steps.
Education-Led Growth
2023-03-02
Organizational education raises results and efficiency across customers, employees, and partners. Start with this beginner's guide to the most common questions.
Drive Better Results—and Work More Efficiently—With Organizational Education
Organizational education raises results and efficiency across customers, employees, and partners. Start with this beginner's guide to the most common questions.
Education Strategy
Content Creation
Education-Led Growth
2023-01-10
Build a content strategy that educates customers, employees, and partners, covering planning, formats, and governance. Start with the Content Strategy 101 primer.
Content Strategy 101: How to Educate Customers, Employees and Partners
Build a content strategy that educates customers, employees, and partners, covering planning, formats, and governance. Start with the Content Strategy 101 primer.
Education-Led Growth
Education Strategy
2022-11-02
Learn how to build a scalable partner training program that drives growth using the Education-Led Growth framework. Get the step-by-step guidance.
How to Start a Scalable Partner Training Program
Learn how to build a scalable partner training program that drives growth using the Education-Led Growth framework. Get the step-by-step guidance.
Content Creation
2022-10-27
Docs, videos, academies, webinars: what actually counts as customer education content? Draw the boundaries and inventory what you already have. Find out inside.
What Counts as Customer Education Content?
Docs, videos, academies, webinars: what actually counts as customer education content? Draw the boundaries and inventory what you already have. Find out inside.
AI in Education
2022-10-11
Data reveals three traits that high-performing education initiatives share, from ownership to measurement. Benchmark your program against what the best do.
3 Key Traits of High-Performing Education Initiatives
Data reveals three traits that high-performing education initiatives share, from ownership to measurement. Benchmark your program against what the best do.
Education Strategy
2022-10-04
Conventional wisdom says B2B and B2C are different animals, but community reveals more similarities than differences. Explore what each side can borrow.
How Community Differs Between B2B and B2C Companies
Conventional wisdom says B2B and B2C are different animals, but community reveals more similarities than differences. Explore what each side can borrow.
Education Strategy
Best Practices
2022-09-28
Nearly 1 in 3 companies say they struggle with learner drop off. Discover why employees, customers, and partners abandon training, and how can you help.
The No. 1 Organizational Education Challenge, According to Data
Nearly 1 in 3 companies say they struggle with learner drop off. Discover why employees, customers, and partners abandon training, and how can you help.
Education Strategy
Education-Led Growth
2022-09-22
New to workplace instructional design? Get a primer in models and frameworks to follow, plus practical advice, like how to conduct a needs analysis.
Workplace Instructional Design is All About Finding the “Sweet Spot” of Business Goals, Performance Needs, and Learner Needs
New to workplace instructional design? Get a primer in models and frameworks to follow, plus practical advice, like how to conduct a needs analysis.
Education-Led Growth
Education Strategy
2022-07-14
Social, collaborative, and community-based learning differ more than you might think. Sort out the distinctions and where each fits in your education strategy.
Social, Collaborative, and Community-Based Learning: Where Do They Fit Within Your Organizational Education Strategy?
Social, collaborative, and community-based learning differ more than you might think. Sort out the distinctions and where each fits in your education strategy.
Education-Led Growth
Best Practices
Education Strategy
2022-07-06
The biggest problem in SaaS right now is that companies don't help their customers achieve the outcomes they were sold. The solution? Customer education.
Solving SaaS’s Biggest Problem: How to Reduce Churn With Customer Education
The biggest problem in SaaS right now is that companies don't help their customers achieve the outcomes they were sold. The solution? Customer education.
Education Strategy
Best Practices
2022-06-02
Combine support articles, marketing content, and your LMS into one unified system of knowledge. Follow the step-by-step guide to connect your content sources.
A Step-by-Step Guide to a Unified System of Knowledge
Combine support articles, marketing content, and your LMS into one unified system of knowledge. Follow the step-by-step guide to connect your content sources.
AI in Education
2022-04-25
These seven incentives will encourage your customers to complete training. Learn about standard training incentives plus one incentive nobody mentions.
Incentives to Get Your Customers to Complete Training
These seven incentives will encourage your customers to complete training. Learn about standard training incentives plus one incentive nobody mentions.
Best Practices
Education-Led Growth
2022-04-07
Online proctoring scales certification exams, increases access, supports test-takers, and protects brand reputation. Review all nine benefits before your rollout.
9 Benefits Of Proctoring Online Certification Exams
Online proctoring scales certification exams, increases access, supports test-takers, and protects brand reputation. Review all nine benefits before your rollout.
Best Practices
2022-03-29
There’s no one way to start building a customer education program. Glean inspiration from how MindBody got started and where they’re headed.
Starting a Customer Education Program: What It Looked Like for Mindbody
There’s no one way to start building a customer education program. Glean inspiration from how MindBody got started and where they’re headed.
Best Practices
2022-03-25
You need to build the right team to educate your customers, employees, and partners. Discover seven roles you need on your organizational education team.
7 Roles You Need On Your Organizational Education Team
You need to build the right team to educate your customers, employees, and partners. Discover seven roles you need on your organizational education team.
Best Practices
2022-02-10
A smart customer education strategy spans the entire customer lifecycle. Learn what types of education can propel customers from one stage to the next.
The Ultimate Guide to Customer Education Throughout the Customer Lifecycle
A smart customer education strategy spans the entire customer lifecycle. Learn what types of education can propel customers from one stage to the next.
AI in Education
2021-11-22
A training needs analysis can help you create educational programs that help your customers and your company. Get best practices for conducting one.
How a Training Needs Analysis Takes Your Customer Education Program From Zero to Hero
A training needs analysis can help you create educational programs that help your customers and your company. Get best practices for conducting one.
Education Strategy
2021-11-12
The benefits of customer education are clear but few companies can implement a program at scale. Steal the playbook for your team.
The Secret to Customer Education Success: Taking a Strategic Approach With The Intellum Methodology™
The benefits of customer education are clear but few companies can implement a program at scale. Steal the playbook for your team.