LMS Resources - The Blog
Blogs & Articles
Stay ahead with the Intellum blog—insights, trends, and best practices on LMS technology, training, and enterprise learning.
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Education Strategy
2022-10-04
Conventional wisdom says B2B and B2C are different animals, but community reveals more similarities than differences. Explore what each side can borrow.
How Community Differs Between B2B and B2C Companies
Conventional wisdom says B2B and B2C are different animals, but community reveals more similarities than differences. Explore what each side can borrow.
Education Strategy
Best Practices
2022-09-28
Nearly 1 in 3 companies say they struggle with learner drop off. Discover why employees, customers, and partners abandon training, and how can you help.
The No. 1 Organizational Education Challenge, According to Data
Nearly 1 in 3 companies say they struggle with learner drop off. Discover why employees, customers, and partners abandon training, and how can you help.
Education Strategy
Education-Led Growth
2022-09-22
New to workplace instructional design? Get a primer in models and frameworks to follow, plus practical advice, like how to conduct a needs analysis.
Workplace Instructional Design is All About Finding the “Sweet Spot” of Business Goals, Performance Needs, and Learner Needs
New to workplace instructional design? Get a primer in models and frameworks to follow, plus practical advice, like how to conduct a needs analysis.
Education-Led Growth
Education Strategy
2022-07-14
Social, collaborative, and community-based learning differ more than you might think. Sort out the distinctions and where each fits in your education strategy.
Social, Collaborative, and Community-Based Learning: Where Do They Fit Within Your Organizational Education Strategy?
Social, collaborative, and community-based learning differ more than you might think. Sort out the distinctions and where each fits in your education strategy.
Education-Led Growth
Best Practices
Education Strategy
2022-07-06
The biggest problem in SaaS right now is that companies don't help their customers achieve the outcomes they were sold. The solution? Customer education.
Solving SaaS’s Biggest Problem: How to Reduce Churn With Customer Education
The biggest problem in SaaS right now is that companies don't help their customers achieve the outcomes they were sold. The solution? Customer education.
Education Strategy
Best Practices
2022-06-02
Combine support articles, marketing content, and your LMS into one unified system of knowledge. Follow the step-by-step guide to connect your content sources.
A Step-by-Step Guide to a Unified System of Knowledge
Combine support articles, marketing content, and your LMS into one unified system of knowledge. Follow the step-by-step guide to connect your content sources.
AI in Education
2022-04-25
These seven incentives will encourage your customers to complete training. Learn about standard training incentives plus one incentive nobody mentions.
Incentives to Get Your Customers to Complete Training
These seven incentives will encourage your customers to complete training. Learn about standard training incentives plus one incentive nobody mentions.
Best Practices
Education-Led Growth
2022-04-07
Online proctoring scales certification exams, widens access, and protects your brand. Review all nine benefits before your rollout.
9 Benefits Of Proctoring Online Certification Exams
Online proctoring scales certification exams, widens access, and protects your brand. Review all nine benefits before your rollout.
Best Practices
2022-03-29
There’s no one way to start building a customer education program. Glean inspiration from how MindBody got started and where they’re headed.
Starting a Customer Education Program: What It Looked Like for Mindbody
There’s no one way to start building a customer education program. Glean inspiration from how MindBody got started and where they’re headed.
Best Practices
2022-03-25
You need to build the right team to educate your customers, employees, and partners. Discover seven roles you need on your organizational education team.
7 Roles You Need On Your Organizational Education Team
You need to build the right team to educate your customers, employees, and partners. Discover seven roles you need on your organizational education team.
Best Practices
2022-02-10
A smart customer education strategy spans the entire customer lifecycle. Learn what types of education can propel customers from one stage to the next.
The Ultimate Guide to Customer Education Throughout the Customer Lifecycle
A smart customer education strategy spans the entire customer lifecycle. Learn what types of education can propel customers from one stage to the next.
AI in Education
2021-11-22
A training needs analysis can help you create educational programs that help your customers and your company. Get best practices for conducting one.
How a Training Needs Analysis Takes Your Customer Education Program From Zero to Hero
A training needs analysis can help you create educational programs that help your customers and your company. Get best practices for conducting one.
Education Strategy
2021-11-12
The benefits of customer education are clear but few companies can implement a program at scale. Steal the playbook for your team.
The Secret to Customer Education Success: Taking a Strategic Approach With The Intellum Methodology™
The benefits of customer education are clear but few companies can implement a program at scale. Steal the playbook for your team.
Education Strategy
2021-11-03
Customer education needs more than software. Meet the Intellum Framework, a proprietary process for education initiatives that drive business results and ROI.
Customer Education Needs More: Introducing the Intellum Framework
Customer education needs more than software. Meet the Intellum Framework, a proprietary process for education initiatives that drive business results and ROI.
Best Practices
Education Strategy
2021-08-24
Forrester found customer education programs drive a 38.3% increase in product adoption and a 35% lift in customer lifetime value. Here's how to build one.
What Is Customer Education? Definition, Benefits, and Best Practices
Forrester found customer education programs drive a 38.3% increase in product adoption and a 35% lift in customer lifetime value. Here's how to build one.
Best Practices
2021-06-30
Move learners toward mastery with assessments, from certificates of completion to true certifications. Map the full assessment spectrum for your program.
Certifications: Moving Towards Mastery Using Assessments
Move learners toward mastery with assessments, from certificates of completion to true certifications. Map the full assessment spectrum for your program.
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2021-06-09
Gamification can backfire when badges and points miss the mark. Avoid the three most common gamification mistakes in education programs. See what to skip.
3 Mistakes You Shouldn’t Make with Gamification
Gamification can backfire when badges and points miss the mark. Avoid the three most common gamification mistakes in education programs. See what to skip.
Best Practices
2021-05-15
Should you offer certifications? Vicky Kennedy answers the hard questions and shows how to design a program built to last.
Certifications: Why You Should (or Should Not) Offer Them
Should you offer certifications? Vicky Kennedy answers the hard questions and shows how to design a program built to last.
Best Practices
Education Strategy
2021-05-01
What exactly is included under “customer education”? CSO, Vicky Kennedy defines and categorizes existing customer-facing content across any organization.
Content Types for Customer Education
What exactly is included under “customer education”? CSO, Vicky Kennedy defines and categorizes existing customer-facing content across any organization.
Education-Led Growth
Education Strategy
2021-04-01
Education platforms and content management systems solve different problems. Cut through the noise and compare Intellum's platform against a CMS approach.
Intellum’s Education Platform vs. Content Management Systems
Education platforms and content management systems solve different problems. Cut through the noise and compare Intellum's platform against a CMS approach.
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2021-01-15
Dr. Julia Huprich shows how Inline Evolve improves content navigation and learner flow to keep training engaging. See it in action.
Inline Evolve: Enhancing Content Navigation & Learner Flow
Dr. Julia Huprich shows how Inline Evolve improves content navigation and learner flow to keep training engaging. See it in action.