Blog Post

Intellum CEO Chip Ramsey On The CELab Podcast

By
Greg Rose
Illustration of a microphone

Adam Avramescu, the co-creator of the customer education community CELab, interviewed our CEO Chip Ramsey for the CELab Podcast, and the main message was "start with science."

They geeked about Radiohead a bit, too. But the focus of the conversation was mostly about the state of the customer education industry and how to develop a world-class learning initiative.  

“Start with Science, and then try to bake that into your process.  A data-driven methodology of continuous improvement," says Chip. "Put that in place and challenge yourself to improve it over time."

Listen to the podcast below to learn more about the fundamentals of customer education (and good music).


About the author

Greg Rose headshot
Greg Rose
Chief Experience Officer
Greg is the Chief Experience Officer at Intellum and helps ensure that every interaction our prospects, customers, partners, and employees have with our brand is as awesome as possible. He thinks a lot about technology, branding, and Guns N’ Roses.
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