Underscore: Navigating a Career in Customer Education

Customer Education is more than a buzz term, it’s a growing industry and professionals are in rapid demand. Talent from all over the SaaS industry, e-learning, instructional design and more have their career sights set on Customer Education. 

In this webinar, Dr. Julia Huprich, Vice President of Learning Science at Intellum, shares the research of her multiphase study on core competencies of customer education professionals, and answer the following questions:

• What skills do you need to be a successful professional in customer education? 
• How are customer education positions different from traditional employee learning positions? 
• What’s the best way to break into the customer education industry?
  

This Underscore webinar is wonderful! Special thanks to our phenomenal speaker, Julia Huprich for sharing her expertise and revealing major keys to succeeding as a professional in the customer education industry.

During the webinar, Julia provided reading suggestions, and a collection of resources to further your professional growth:

• Catcat.com
• Learning Science Weekly
• Customer Education Slack
• Julia's Research
  

Check out this episode of Underscore on-demand here: 

If you’d like to see more webinars like these, check out the Underscore series. 

Underscore is a series of monthly webinars that elevates the voices of Intellum’s greatest asset, our people. Each month, our experts will share knowledge and practical advice on essential customer education topics.