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Intellum Earns TrustRadius Top Rated Corporate Learning Management Award

Intellum is the winner of TrustRadius Top Rated Corporate Learning Management award for customer satisfaction in 2021.

We are so honored to be the winner of the 2021 TrustRadius Top Rated Corporate Learning Management award. This Top Rated award is for achieving excellent customer satisfaction ratings.

About TrustRadius Top Rated

TrustRadius is the most trusted review site for business technology. They help technology buyers make better decisions and help vendors improve conversion, engage buyers, and gain customer insights. Every month millions of B2B technology buyers, over 50% that are enterprise, use verified reviews and ratings on TrustRadius for purchasing decisions. 

The 2021 Best of Awards

TrustRadius recognizes those who have earned a 2021 Best of Award, specifically celebrating those who have earned the Best Customer Support, Best Usability, and Best Feature Set Award for this year.  These awards are earned by the top 3 brands in each category with the highest support rating, usability rating, and the highest rate of reviewer satisfaction. 

The Top Rated awards are issued by the following criteria:

  • Recency: Product must have 10 or more recent reviews (from the past year)
  • Rating: Product must have a trscore of 7.5 or higher
  • Relevance: Product must earn at least 1.5% of the site traffic in the category

“Certain attributes, such as support and usability, have a particularly strong impact on users’ experiences with business technology,” said Megan Headley, Vice President of Research. “The Best Of Awards highlight these attributes to help buyers identify those products with standout support experiences, ease of use, and feature sets in a given category.” 

How Intellum Builds Customer Satisfaction

With a trScore of 7.7 out of 10 of customer satisfaction, we have been recognized by the TrustRadius community as a top player in the Corporate Learning Management software category.

With reviews like these, how could we not be? Rachel Batdorff considers us “An Ideal Solution for Modern Enterprise Learning” where she states: 

“Our company has grown rapidly in the past few years, acquiring new products, people, and processes. As a result, we needed a global solution to address both our growing customer audience, as well as our internal teams. Product knowledge and employee competencies were and are currently a growth focus. The more our customers know, the more they purchase, choose, and implement correctly for their application, and continue to choose Franklin Electric. The more opportunities our employees have to learn, the more they can continue to grow and exceed within their job roles.” - Rachel Batdorff, Global Program Manager, Customer Education & Training Solutions, Franklin Electric

With a vendor like TrustRadius, we are able to use actionable customer feedback to evolve the Intellum platform. They not only have enabled us to better understand what our customers need but they have also been an instrumental part of helping us improve the learner experience. 

We have been a member of TrustRadius since January of 2021, and have already seen the tremendous value it brings. It builds trust with our audience and helps our customers tell their story. 

Corporate Learning Management by Intellum

The Intellum Platform provides tools to create, present, manage, track and improve personalized learning experiences for customers, partners and employees. Here is a bit more about what we do:  

  • Intellum teaches competencies to empower users to level-up and achieve desired outcomes with a product.
  • Its core learning and content management system, inline native authoring, social strategy, and gamification, applied following the Intellum Method, ties learning initiatives to desired business outcomes, and attacks problems around retention, renewal, and adoption.
  • Author content and create interactive eLearning, mobile HTML-5 courses, assessments, certifications, quizzes and NPS surveys directly inside Intellum, plus, incorporate live and on-demand events.
  • Its Open Asset approach enables making any file, document, presentation, link or video a trackable, reportable learning activity.
  • Present the right content at the right time to each individual user, with minimal or no friction from login or authentication, and remain GDPR compliant.
  • Utilize engagement tactics like personalization, recommendations, requirements, assignments, notifications, and chat.

For more information on Intellum, you can explore the platform or connect with us. We thank TrustRadius for the Top Rated award in Corporate Learning Management and customer satisfaction in 2021. More good things to come!