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Products
Intellum LMS
The world's most advanced AI-driven learning management system.
Intellum Evolve
Our loved and easy-to-use content authoring tool.
Analytics & Insights
Measure learning impact with data and insights.
Integrations & API
Connect your LMS to the rest of your tech stack.
Services & Implementation
Launch and scale learning success with professional services.
Solutions
Customer Education
Drive retention and revenue with education.
Partner Education
Accelerate partner success with training.
Employee & Field Performance
Boost workforce skills and performance.
Product Adoption & Onboarding
Increase product adoption with education.
Certifications at Scale
Deliver training and certification at scale.
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Blog
Explore learning trends, strategies, and best practices.
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See how leading brands succeed with Intellum.
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Access Education-Led Growth research & guides.
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Financial Services
Ensure compliance and build client trust.
Retail
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Intellum Inc.

Sub-Processors

Last Updated: April 25, 2025

Intellum, Inc. (“Intellum”) uses Sub-processors to support the delivery of certain Intellum hosted software solutions purchased by its clients (the “Services”). This document provides important information about the identity, location and activities of each Sub-processor. Intellum will provide Client with electronic notice of changes to its Sub-processors in accordance with applicable privacy laws. Clients may object to a Sub-processor in accordance with the terms of Intellum’s Data Processing Addendum available at https://www.intellum.com/policies/data-processing-agreement. Clients must submit Sub-processor objections to privacy@intellum.com within 30 days of receipt of the electronic notice.
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For the purposes of this document, a “Sub-processor” is a third-party processor engaged by Intellum that processes certain client data as necessary to support delivery of the Services. Intellum engages different types of Sub-processors to perform various functions as further explained in the tables below.

Infrastructure Sub-processors

Intellum uses the following Sub-processors to host client data or provide infrastructure and/or hosted application services in support of the delivery of the Services:

Company Name
Sub-processing Activities
Location
Amazon Web Services
Infrastructure and hosted application services,  analytics and query services
USA, Ireland
Google
Infrastructure and hosted application services, analytics, artificial intelligence and query services
USA
IBM Watson
Natural language processing services
USA
Mailgun
Transaction email services
USA, Germany
Mailtrap
Non production testing services
USA
MongoDB
Hosting Services for Evolve
USA, Ireland
New Relic
Enterprise monitoring solution
USA
Open AI
Generative artificial intelligence services
USA
Workato
Data synchronization and workflow automation
USA
WorkOS
Optional Single Sign-on Services for Evolve software
USA
UserPilot
In app communications and analytics for the Intellum Platform and Evolve software
USA

Other Sub-processors

Intellum may use the following Sub-processors to perform operational and administrative functions related to the delivery of the Services:

Company Name
Sub-processing Activities
Location
Salesforce.com
Customer Relationship Management and Support Services activities
USA
Maxio
Customer Billing Activities
USA

Affiliate Sub-processors

Depending on the geographic location of a client and the nature of the Services provided, Intellum may also engage the following Intellum Affiliate as a Sub-processor to deliver some or all of the Services provided to a Client:

Affiliate Name
Sub-processing Activities
Location
Intellum UK LTD
Deliver or assist in delivery of some or all of the Services
United Kingdom
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