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Research Report
Customer Education Benchmarks & Trends: 2024 Forrester Report
Intellum commissioned Forrester Consulting to conduct a study to determine the real impact of customer education.
And the data is in: 96% of customer education programs see positive ROI of their customer education programs. This highly requested report covers:
- Trends on the growth and trajectory of customer education
- The economic impact of customer education as a function
- The most popular and effective methods of educating customers
- How high-performing customer education teams think about resourcing
- How customer education teams are leveraging AI
Download the 2024 study, Driving Business Success Through Customer Education, and learn what top-performing customer education teams are doing to drive business growth.
