AI in Customer Education Summit
About the Event
Over the last few years, AI has become front and center in conversations about how we get work done.
2024 Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months.
But what are these teams doing? How can AI be beneficial to education teams specifically? And how can you implement AI into your program this year?
That’s what we’re excited to learn about during the AI in Education Summit. Hear from four speakers in the space, sharing their experiences with the use of AI for education teams (and how they got started).
Summit Agenda
Trust But Verify: Implementing AI in Your Practice
Recent Forrester data shows that 51% of customer education teams are using AI today—and nearly 95% expect to adopt AI within the next 18 months.
Kristine Kukich
Ushering in a Learning Revolution
This session explores how we’re bridging the gap between AI’s potential and its practical application, setting the stage for a new era in learning.
Jeff Steinke
Dr. Anderson Campbell
How Accenture is Implementing AI in Education
During this webinar, Melody Moore walks through the process she took to pilot and prove how AI could increase productivity for the education team.
Melody Moore
Developing Rigorous AI-Assisted Assessments
In this talk, Doug Pietrzak shared how education teams can leverage AI to craft assessments to measure learning behavior.
Doug Pietrzak
The Education-Led Growth Maturity Model: A Roadmap to Scalable, Strategic Learning Programs
Transform education programs into strategic efforts with the Education-Led Growth Maturity Model.