Beyond the Hype: How AI Actually Helps Scale Your Education Program

Webinar Overview on AI in Education

The recent webinar hosted by Shannon Howard, Director of Customer and Content Marketing, delved into practical applications of AI in educational settings. This insightful discussion was structured to enhance the understanding of AI’s role in creating effective educational content and to demonstrate the advantages of using AI tools for learning management. Participants were guided on how to navigate and interact during the live session, enhancing their overall experience.

Shannon introduced the audience to Neil, a co-founder of a groundbreaking AI platform named CSO. This platform is designed to assist in the creation of educational materials such as help videos and articles with AI-driven insights. “Neil has a gift for making complex AI concepts tangible, treating AI like an employee that augments your team," Shannon observed. Such a perspective allows participants to envision AI as an integral part of their UX development process, simplifying complex workflows.

Neil spoke at length about the rapid evolution of AI models and the proliferation of tools hitting the market, which presents both opportunities and challenges for education teams. “Every day, a new tool or model is released, making it hard to keep up," Neil noted. However, with his extensive experience—over a thousand hours of interaction with education professionals and engaging with current AI tools—Neil delivered some astute observations. He emphasized that leveraging AI's full potential can significantly expedite content creation and streamline educational workflows.

The webinar showcased practical AI implementations, including the use of ChatGPT for content refinement and the creation of custom GPTs tailored for specific educational needs. Neil highlighted that customization optimizes AI efficiency, allowing for quicker content production and greater consistency across teams. He showcased step-by-step functionalities such as converting raw transcripts into formatted instructional guides using custom GPTs—a compelling application that saves considerable time and effort.

Panelists also delved into more advanced uses of AI like building comprehensive course outlines, assessing educational impact, and automating user testing. AI-driven tools like customized GPTs offer solutions for personalized learning paths, course structure design, and even visual content creation with tools like napkin.ai. Moreover, Neil emphasized the significance of reasoning models in complex data analysis tasks, presenting opportunities for achieving precise educational metrics without heavy reliance on external data science expertise.

Helen Bailey from Intellum shared insights on integrating AI into their learning frameworks. She highlighted how AI has reduced content production time by 80%, facilitating swift updates essential for maintaining educational content relevance amid rapid software changes. The integration of AI enhanced their training methodology, aligning with Helen’s observation, “Using AI streamlined our creation of videos and knowledge articles significantly—showcasing our commitment to dynamic, up-to-date learning materials."

In closing, the webinar underscored that while AI is not about replacing roles, it enhances productivity and reduces manual grunt work, freeing educators to focus on strategic thinking. The incorporation of AI in education, as illustrated by Intellum, ultimately aims at making educational tools more efficient and impactful, reflecting transformative educational strategies for global and multilingual audiences. This session inspired educators to embrace and integrate AI fully into their workflow.